Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,678 Reviews

1,678 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
March 29, 2022

Service advisor Liz Rincon very professional and friendly as usual. Waiting area spotlessly clean and comfortable. Service completed promptly . Thanks. More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business, Jackie, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 28, 2022

Long time customer. Very positive experience and super friendly support. Explained everything and was conscientious of my time. More

by jxnlynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 27, 2022

Great service The service rep was outstanding Quick and efficient service Always pleased never disappoint More

by soloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 27, 2022

Awesome service, in before appointment time, kept informed as service performed an car was spotless when we left. Doesn’t get any better. Thanks Guys More

by lrsimmons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 27, 2022 -

lrsimmons1 responded

Awesome service, in before appointment time, kept informed as service performed an car was spotless when we left. Doesn’t get any better. Thanks Guys

March 26, 2022

VERY GOOD SERVICE AND ATTENTION WAS GOOD. REFRESHMENTS WERE VERY NICE TO HAVE AND SITTING ROOM CONFORTABLE More

by CHEMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 26, 2022

Wonderful experience for our first time using Mercedes Benz of the Woodlands. I will certainly use them again! More

by Dr Deborah Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 28, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 25, 2022

Best service department in Texas! Donald and Steven are knowledgeable and professional. Taking the time to explain the issues, then keeping me informed every step of the way! More

by peterjcib
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Steven and Donald. I am so glad to hear they delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 24, 2022

We have enjoyed working with this dealership for our family’s needs. Always pleasant experiences. More

by birdonline1997
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 23, 2022

I’m guessing I have bought five cars from this dealership. No need to say more. But I will. A few weeks ago, on a Saturday, about two o clock in the afternoon, we discovered the battery on one of More

by connelly.jeffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Mercedes-Benz of the Woodlands responded

Jeffrey, We appreciate your business, Liz and our team look forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 22, 2022

My service appt was fast and the loaner vehicle was ready on time. Great, on-time service. More

by Joel D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Mercedes-Benz of the Woodlands responded

Joel,Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Richard was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Mar 23, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Joel, that’s wonderful to hear. Thanks so much for leaving us a review. See you soon! Have a great day.

...
86
...