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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,676 Reviews

1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 17, 2022

Amazing Service! !! Staff is amazing; Highly Recommend visiting this dealer for service.. I literally pass several dealer on the way to visit The Woodlands location. More

by J Tillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

J, thanks for taking time out of your day to review us. See you next time!

February 16, 2022

We have always had a great experience at this dealership. Would and have recommended to family and friends. More

by rjtstroot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi rjtstroot , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

February 16, 2022

Richard my service advisor is the best. I appreciate him & all The Woodlands Mercedes team. More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Margie, we’re so happy to hear you had a good experience. We look forward to serving you again soon!

February 16, 2022

Very good service, car was even cleaned inside and outside. Great job I will definitely use this dealership for any of my car care. More

by Crbutler43
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Crbutler43, we’re so happy to hear you had a good experience. Hope to see you again in the near future and look forward to servicing you again!

February 15, 2022

Excellent Service, I have been working with Mike Lange as service Rep for more than 20 years. More

by lrb2006vla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

lrb2006vla, we’re so happy to hear you had a good experience. Thank you for giving us the opportunity to service you for so many years. Hope to see you again soon!

February 15, 2022

We are very pleased with the service at Mercedes Woodlands. There were a couple of hiccups with setting up the appointment with new staff but the shop was able to get us in and out of there in the t More

by pangest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi pangest , Thank you for taking the time to provide us with a review of your experience. We dedicate ourselves here at Mercedes-Benz of the Woodlands in giving our customers the best service. We look forward to servicing you again!

February 14, 2022

Dealership was extremely accommodating in scheduling my maintenance work. The loaner program was efficient and very effective! More

by michael.mrozik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, michael.mrozik. Hope to see you again soon!

February 13, 2022

Everything done in a timely manner. The communication was good. Service advisor was top notch on informing me abt my prepaid service, extended warranty, tier one brake and alignment plans. Loaner was r More

by lhlin99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gasten Reyes
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hello lhlin99, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

February 13, 2022

As a 84 year old woman, I felt like a queen with the excellent service I received—car, too! More

by drjac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi drjac, thank you so much for the review. We are so happy to hear you received excellent service. Have a wonderful day!

February 12, 2022

Both my wife and I take our vehicles to MB of the Woodlands, it is the only service department we trust to take care of our “Babies”. Fast, efficient, professional, what more could you ask for! More

by bjmartin64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi bjmartin64, we appreciate the positive feedback. It means a lot. We look forward to serving you again soon!

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