Mercedes-Benz of the Woodlands - Service Center

Very prompt and excellent service. Always a pleasure to visit this dealership. In and out with no issues. visit this dealership. In and out with no issues. More

What an amazing experience having my vehicle serviced by your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my ca your team. Their attention to customer detail and their bright, friendly, courteous demeanor deserves nothing less than a 5 STAR rating. Though my car, not a Mercedes, your team afforded me the same courtesy as a Mercedes owner including a free loaner car; a Mercedes, while you were servicing mine. My car was in for general maintenance and a safety check. Amongst other general services needed to my car, I also needed 4 new tires and of course, a 4 wheel alignment. While reviewing your estimate, I checked your tire pricing against other local discount tire centers and found your pricing competitively comparable. This was surprising due to the fact that you are a High Line Mercedes Dealership in the heart of The Woodlands. I don't think most consumers realize that their local dealerships have become most competitive in this arena and that they can feel comfortable having their car services at the dealership level and leave with Piece of Mind knowing that their car received top notch service and that they have you, the dealership to back their services, 100% Guaranteed. Congratulations to you and your staff for making my experience one that I will talk about to my family, friends and total strangers I meet along the way. WELL DONE FRED AND TEAM. More

Mike Lang makes my visits so stream lined with the least stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. stress and complications. He is definitely an asset to your organization and I hope you ytrat him accordingly. More

Excellent service, great people, and a superior waiting room experience. We really like and appreciate that the car gets washed and vacuumed after the service. room experience. We really like and appreciate that the car gets washed and vacuumed after the service. More

A great place to get service... They still understand Customer Service and show it to customers. Friendly personnel in all the service areas. Mike Lange makes it feel like visiting a friend when getti Customer Service and show it to customers. Friendly personnel in all the service areas. Mike Lange makes it feel like visiting a friend when getting our 2014 MB E350 serviced. More

Wow! First of all, a part was approved for my SUV that was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the foo was just out of warranty. Secondly, they called to schedule the part replacement. I was on my way to volunteer at the food bank. They came to the food bank picked up my car and returned my car to the food bank (complete with a car wash) before my volunteer shift ended. Anthony, the service manager and Fred, the general manager, went above and beyond to make my experience fantastic! More

Steven Davis in the service department was great. He was super helpful and addressed all my concerns promptly. Very pleasant to deal with. super helpful and addressed all my concerns promptly. Very pleasant to deal with. More