Mercedes-Benz of the Woodlands - Service Center

Excellent customer service, always ! This time, in the service department. Donald Hutchinson is extremely efficient and knowledgeable , I always seem to learn something different when I get a chance to vi service department. Donald Hutchinson is extremely efficient and knowledgeable , I always seem to learn something different when I get a chance to visit with him. The service bay staff was helpful with re-syncing my phone. The detail job on my vehicle was top notch, always fun to drive away in a very clean car! This dealership is always well appointed, friendly and accommodating . More

I took my Mercedes to the Woodlands dealership for service! Steve, was my service adviser! My car had sat covered in the garage for 3 years! It was waaaay overdue for the regular scheduled maintenance service! Steve, was my service adviser! My car had sat covered in the garage for 3 years! It was waaaay overdue for the regular scheduled maintenance and Steve also recommended changing the transmission fluid, spark plugs, and differential fluid, because, it had sat so long! He seemed like a straight shooter and I’d had a good experience buying my SL550 from them 6 years previously! The total repair cost of $2,200 seemed high, but, broken down over 3 years of no service and it becomes more necessary and more reasonable! The work was done faster than expected and it runs better than ever. This car has a powerful high performance engine, so bargain shopping repairs and maintenance is out of the question! I had a great experience buying my car from Mercedes Benz The Woodlands. I would highly recommend them if you’re buying a Mercedes or needing one serviced! Ask for Steve. He gets it done! More

I would buy another Mercedes based solely on the outstanding customer service I have received from my service advisor, Mike Lang for the 13 years I have owned my car. No other dealerships customer s outstanding customer service I have received from my service advisor, Mike Lang for the 13 years I have owned my car. No other dealerships customer service comes close to the wonderful service Mr. Lang provides! More

Richard was wonderful. He kept me informed of the progress of the work being done and the work was done in a timely manner. progress of the work being done and the work was done in a timely manner. More

Good, knowledgable service. Liz Rincon is great service advisor - I schedule her whenever I can. She is friendly, courteous, and knowledgeable. advisor - I schedule her whenever I can. She is friendly, courteous, and knowledgeable. More

Always a pleasure dealing with Mercedes-Benz of The Woodlands! Their staff is on point at the earliest of hours and they are there even for the late ones. Honestly it’s more like hanging out with a fri Woodlands! Their staff is on point at the earliest of hours and they are there even for the late ones. Honestly it’s more like hanging out with a friend than taking your car in for service! Would highly recommend 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More

Fast, expert service. Juan clearly explained what needed to be accomplished, told me when it would be completed, and followed through on everything that was promised. to be accomplished, told me when it would be completed, and followed through on everything that was promised. More

Top notched professional staff that care about my making sure my car is serviced to Mercedes’ standards. sure my car is serviced to Mercedes’ standards. More

I have been driving a Benz since 1997 and Woodlands Benz is the best dealership I have ever used. I love Mike Lange my service writer of over 15 years! He is the best and I consider him a friend of mine. is the best dealership I have ever used. I love Mike Lange my service writer of over 15 years! He is the best and I consider him a friend of mine. More

The service advisor Mike Lange is great to work with. The parts were ordered beforehand and the side mirror was replaced in just a day. parts were ordered beforehand and the side mirror was replaced in just a day. More