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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center
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January 06, 2022
Great customer service and experience at this dealership! Loved the waiting room, especially massage chairs! Loved the waiting room, especially massage chairs! More
by brookemanrique
Employees Worked With
January 06, 2022
The customer service delivery from this MB dealer is 5+ star. Outstanding always. I have been their client since many years and never had an issue … and if any will come, someone as applicable will do the star. Outstanding always. I have been their client since many years and never had an issue … and if any will come, someone as applicable will do the needed to fix and complete work accordingly. Recommend always Liz Rincon: huge experience on MB service delivery overall and great service treat. Thanks MB The Woodlands More
by geraldinecanozo
January 04, 2022
Excellent service, warm environment and professional staff! Overall very good experience with good quality of service. staff! Overall very good experience with good quality of service. More
by Peter
January 04, 2022
Very friendly and curious staff. I would definitely recommend to a friend or family member! recommend to a friend or family member! More
by Douglas
Employees Worked With
December 31, 2021
It gives me great pleasure to post this review regarding Mercedes-Benz of the Woodlands (MBOTW). I moved to the Woodlands area a few years back, however; I was still using the Mercedes-Benz service approxim Mercedes-Benz of the Woodlands (MBOTW). I moved to the Woodlands area a few years back, however; I was still using the Mercedes-Benz service approximately three-hour drive from The Woodlands. I entered MBOTW to check for a service when I met Gaston Reyes, one of the advisors. I told Gaston that I was traveling back to my original area for service, because of the manager. Gaston asked if I would give him a chance to earn my trust towards taking care of my ML350. I agreed and Gaston delivered and with that being said, MBOTW has a customer for life. Thank you, Gaston Reyes, for your outstanding attention to details and willingness to understand the customer's needs. More
by freeney44
Employees Worked With
Gaston Reyes five STARS!!!!!
December 31, 2021
Excellent service!! That is why we keep going back. Service and product are great. I don't like to go anywhere else. Service and product are great. I don't like to go anywhere else. More
by hollyland
Employees Worked With
December 31, 2021
Mike L and the Service Dept consistently provide excellent service - from scheduling to appointment timeliness and problem resolution. Thanks. excellent service - from scheduling to appointment timeliness and problem resolution. Thanks. More
by steveseiler
December 30, 2021
Service is always fast and easy!!!First time to use the Service is always fast and easy!!! First time to use the shuttle service and it was super great!!! Love the access to all the snacks when waiting too Service is always fast and easy!!! First time to use the shuttle service and it was super great!!! Love the access to all the snacks when waiting too!!! More
by marcy.lewandowski
December 29, 2021
Great service. Employees are very knowledgeable. I would take my car there for service anytime. take my car there for service anytime. More
by Xmendez
Employees Worked With
December 29, 2021
Excellent service every visit! Always professional and timely! Thanks for the best coffee/snack bar too! It’s makes it very easy for me to wait! timely! Thanks for the best coffee/snack bar too! It’s makes it very easy for me to wait! More
by Karen Jolivet
Employees Worked With
