Metro Mazda of Mesquite

THANK YOU METRO MAZDA for your quick action, sending me the Mats for my Mazda CX5. the Mats for my Mazda CX5. More

just got my car a few weeks ago, to early to give a full review, but the sale went smooth. I am still waiting for my floor mats who where promised to b delivered to my house............thats why i can only review, but the sale went smooth. I am still waiting for my floor mats who where promised to b delivered to my house............thats why i can only give a 3 star right now. More

Sandra Gutiérrez was very sweet and personable. I would definitely recommend her! Came in with another offer from another dealership and they were able to beat it (slightly). They didn't really try I would definitely recommend her! Came in with another offer from another dealership and they were able to beat it (slightly). They didn't really try to up-sell me anything extra, which was nice. With the car shortage right now, I didn't expect a crazy amazing deal but it was pretty decent. Do your research, watch youtube videos on car deals and bring someone experienced that you can trust to help you. More

Buyer beware! They use bait and switch techniques with pricing. They advertise one price and when the financing begins, they include $3800.00 of mandatory add ons. They use bait and switch techniques with pricing. They advertise one price and when the financing begins, they include $3800.00 of mandatory add ons. So every advertised price is actually $3800.00 lower than what they plan on selling it for. Went to purchase a vehicle they advertised for $25k with $10k down, and Finance and Interest guy comes out with 48 and 60 month terms on $28.8 k plus TTL instead of the $25k as advertised. His excuse was they advertised it way to low, and the add ons are applied to all sales. I got up and walked out. If you enjoy people smiling at you while they xxxx you, by all means, do business with them. Pure fraud! More

I was very apprehensive about my purchase but Sandra was very patient answered all my questions and provided a great overview of the vehicle. After my purchase she followed up to ensure I was satisfied with very patient answered all my questions and provided a great overview of the vehicle. After my purchase she followed up to ensure I was satisfied with everything. Sandra personalized my purchase by making me feel like she really cared. More

Do not do business with this company. They will deceive you and not give you transparent information. They will also try and charge you for aftermarkets and then again change what it includes after the fac you and not give you transparent information. They will also try and charge you for aftermarkets and then again change what it includes after the fact. As a former veteran this is not the place to do business. Shady business practices all around. Initially weren’t going to let me take the vehicle to my mechanic to have it inspected. I got a manager and Marco to agree to let me take it. Came by the next day and Tae tried to tell me I couldn’t take it. After much pressing I took it to my mechanic and found out the rotors needed to be replaced. Again shady they didn’t disclose that and were adamant I didn’t take it to a 3rd party to have it looked at. Sales people I dealt with where Armando and Tae. Tae didn’t even know about the after markets they changed on me and didn’t disclose the information until I inquired about what was promised to me after the fact. You truly are better off buying from another dealer. This place won’t take care of you. More

Horrible Customer Service!! I tried to use my 2020 trade in and cash! VERY DISHONEST and didn’t even offer a better deal! NEVER AGAIN in and cash! VERY DISHONEST and didn’t even offer a better deal! NEVER AGAIN More

If I could give it a lower rating I would. It's the worst of the car business on display. Oldest bait and switch tactics. Nice people in general, so I'm assuming it's coming from the ownership and th worst of the car business on display. Oldest bait and switch tactics. Nice people in general, so I'm assuming it's coming from the ownership and that's the way they want to do business during a global pandemic. More

Horrible experience. Went to look at a CX5. The one I saw had to be PDI’d before I would be allowed to test drive. Took forever to get the numbers. They have this stupid “package “ add on plus a markup saw had to be PDI’d before I would be allowed to test drive. Took forever to get the numbers. They have this stupid “package “ add on plus a markup of over 1,000. They made a half hearted attempt to reach a deal. They are more concerned about making money than retaining customers. The showroom looked awful. My suggestion, buy somewhere else. More