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Metro Mazda of Mesquite

Mesquite, TX

4.8
1,201 Reviews

15900 Lyndon B Johnson Fwy

Mesquite, TX

75150

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1,201 Reviews of Metro Mazda of Mesquite

September 10, 2023

Great service explained every step with knowledge and clarity what needed to be done and future service dates More

by shalondahill71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Giddings, Jose Gomez, Chris Lies
September 10, 2023

Great experience buying from them online! Everyone was quick to reply and very helpful. Would Recommend! More

by joeldrodgers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Schmidt
September 09, 2023

Isaiah and the Mazda team were professional and very knowledgeable. They made the wait go by fast. More

by SRAMARISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Giddings
September 09, 2023

Fast and efficient maintenance work with my car. Kind and very helpful. Attention to details is very good. More

by ASTLEYCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando, 5 stars, Jose Gomez
September 09, 2023

10 year customer, worst service I've received not coming back. There was an issue with my odb2 port and there was no offer to investigate what the issue was. No offer to do an old school emissions test to i More

by NARADA.WALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaiah Giddings, Jose Gomez, Chris Lies
Sep 09, 2023 -

Metro Mazda of Mesquite responded

Mr. Walker I am so sorry that you feel that we did not did enough to assist you. we always here to support and help our customers but unfortunately there was an issue with the ports that was not allowing the communication with the sate inspection Machine. as you know we did attempt to explain to you the details of what we think could be the problem but you decline the explanation. we will be more then happy to assist you if you need anything else. have a blessed day! Sincerely Metro Mazda Mesquite

September 09, 2023

Service was quick and efficient. They were able to quickly access the problem with my vehicle and come up with a solution. I Loved it! Everyone was very nice as well. More

by Ernestine Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole team working was great!, Marco Garcia, Amer Abuzahra, Luis Camacho, Ashley Garner, Jordan Garrett, Jose Gomez, Armando Hernandez, Joshua Hernandez, Lynell Richardson, Kaionte Robertson
September 08, 2023

Everything went good no problems. They had good follow up on how things was going. More

by rhodesfelicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
September 08, 2023

I was not informed that GAP coverage was not included into my lease until I had already signed the contract and the management team did not come out of their office to meet, greet or congratulate me on m More

by awilder108
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Duran , Ashley Garner, Kaionte Robertson
September 08, 2023

I think they changed tye ownership. Every thing looks good now.Hope its going to stay like this More

by Reena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Garner, Isaiah Giddings
Sep 14, 2023 -

Reena responded

Nicole is an excellent person.Hard working,approacheable.

September 07, 2023

Not a comfortable space while the waiting area is under construction. There were no snacks provided during my visit and the waiting area was very crowded. I also asked for a car wash and they confirmed it More

by wp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
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