Mission Viejo Kia
Mission Viejo, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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1st Class Service From first contact, the entire process was first class. Appointment, test drive, service records, purchase, and even white glove delivery. Shout out t From first contact, the entire process was first class. Appointment, test drive, service records, purchase, and even white glove delivery. Shout out to Ghazaleh for being a top notch sales rep. Thanks Mission Viejo Acura! More
Friendly staff, wonderful experience. Me and my wife had leases coming to an end on both our cars within in the next 5 months, we arrived with very little expectation as other dealers we h Me and my wife had leases coming to an end on both our cars within in the next 5 months, we arrived with very little expectation as other dealers we had talked to in the past few weeks were unwilling to engage in negotiations. The guys at Mission Viejo Acura were open to making a deal and after a few hours we walked out of there with 2 brand new leases! Joey and Steve were great and I'm recommending MV Acura to everyone I know More
Good buying experience, third dealers the charm. I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I di I reached out to three dealerships during my search. The first could not bring themselves to give me a quote on different trims. When I told them I didn't want to work with them because of it, they bombarded me with emails, texts, and calls saying they would 'quote their whole lot if necessary'...while still failing to provide the one quote I was looking for. Actually went in person to see another dealer because they were local and had good reviews. Kept being reassured their price was the best and my expected price was not reality. Felt like I was laughed out for my ask. MV was my next stop - a little farther but worth it. Felt like a 180 from the other place. Friendly not sleazy; James, Joey, Mike and Safue all helped me feel comfortable and not pushed. I gave them my ask, and while they didn't hit it they did come close. Even if I had tried to ping the previous dealer and they beat, I'd rather pay a little bit more for the professionalism and service I received here. Thanks guys. More
Best experience ever! Louay is the best representative we could’ve ever stumbled upon, we now have purchased two vehicles with his help. Dealing with him is like dealing wi Louay is the best representative we could’ve ever stumbled upon, we now have purchased two vehicles with his help. Dealing with him is like dealing with family, it’s very natural and does not feel like the typical car dealership experience. I highly recommend doing business with this deletship and specifically Louay! More
Purchased 2019 RDX A-Spec - Alex Chung was the most helpful We were refereed by Costco Auto Program for purchase of 2019 RDX A-Spec. Over the past 25 years, my family has purchased 2 Acuras from another deale We were refereed by Costco Auto Program for purchase of 2019 RDX A-Spec. Over the past 25 years, my family has purchased 2 Acuras from another dealership and 4 Mercedes new cars / SUVs. However, I must say that Alex Chung was the BEST Sales Manager I have come across. Alex was very friendly, agreed to most of our desires, returned texts even when he was at home, and was very very polite. I recommend Alex without any reservations to anyone wanting to buy an Acura. I was also impressed with the Internet Manager James Pappas. He handled the details of this sale efficiently and professionally. He spent a lot of time explaining the detailed working of this RDX when we picked it up. Thank you, D. Jay Bhatt More
Excellent dealership and excellent customer service. The MDX is a great car for our family. This is our second Acura and we can’t wait for our 3rd. dealership and excellent customer service. The MDX is a great car for our family. This is our second Acura and we can’t wait for our 3rd. More
Excellent experience with Louay Awad Best experience. Great pricing. Made it easy. Can’t say enough good things about the experience. Louay was excellent and extremely helpful. Thank you Best experience. Great pricing. Made it easy. Can’t say enough good things about the experience. Louay was excellent and extremely helpful. Thank you very much. More
Painless and no pressure. Everyone treated me well and the whole experience was pleasant. My salesman, Michael, took time to answer my questions and explain all the features of Everyone treated me well and the whole experience was pleasant. My salesman, Michael, took time to answer my questions and explain all the features of my car. More
Amazing staff I was extremely happy with my experience at Mission Viejo Acura. The staff was amazing. They went the extra mile to make this process easy. I was extremely happy with my experience at Mission Viejo Acura. The staff was amazing. They went the extra mile to make this process easy. More
Fast & Furious My main sales person Paul was brand new on the job. He stated it right away and set the expectations so we understood. He was accommodating and if h My main sales person Paul was brand new on the job. He stated it right away and set the expectations so we understood. He was accommodating and if he didn't know something got the answer. Because the process took longer than I had expected (my fault) I did not have time to learn about my new car - the team took the time a few days later to drive with someone again and learn all the new technology. They were very patient and also knew the things I would need to know. More