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Mission Viejo Kia
Mission Viejo, CA
3,025 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,025 reviews
May 04, 2019
Excellent Experience We bought an amazing pre-owned Lexus at Mission Viejo Acura. The sales rep James Pappas was very professional and respectful. The deal was as advert We bought an amazing pre-owned Lexus at Mission Viejo Acura. The sales rep James Pappas was very professional and respectful. The deal was as advertised. The financing with Safue Alailima went well without the usual pressure. The dealership is awesome. I would not hesitate to recommend them to anyone. More
by Leotis
Employees Worked With
Safue Alailma, James Papas
May 04, 2019
Buying an Acura on your lunch break I had only an hour lunch break today and Joey Sanzone and Safoe made it happen with a no fuss transaction that put a smile on my face and an MDX in my I had only an hour lunch break today and Joey Sanzone and Safoe made it happen with a no fuss transaction that put a smile on my face and an MDX in my garage! The experience was wonderful—the way you hoped it would be when you buy a luxury car, but rarely is. Joey Sanzone is young, savvy about Acura cars (a true gear head for the brand) and super chill to work with. Towards the end of my time at Mission Viejo Acura, even the GM, even took the time to meet and congratulate us on our new purchase. Then, I had to run home, eat a sandwich and return some calls! What a way to spend a Friday lunch break! More
by Dj Be
May 04, 2019
Excellent Car Buying Experience The entire process was great!!! I found a used certified vehicle online and scheduled an appointment to test drive. Louay had it waiting for me out fr The entire process was great!!! I found a used certified vehicle online and scheduled an appointment to test drive. Louay had it waiting for me out front when I pulled up. Every single person that I interacted with was fun and kind. Car buying always takes forever but it didn’t feel like it. Mission Viejo Acura treated me like a high-end customer even though I was buying a used vehicle. No hidden fees at the end, just some options that have no pressure attached. I will definitely go back for service! More
by Poppycali
Employees Worked With
Sofui (spelling?), Louay Awad
May 03, 2019
MV Acura Champions Fabulous service for a great car at good price! The MV Acura team treated us so well helping our son buy a car on Saturday that we were back four days Fabulous service for a great car at good price! The MV Acura team treated us so well helping our son buy a car on Saturday that we were back four days later to buy one ourselves. You'll be glad you walked in and even happier when you drive out in one of their cars. Patterson's ownership of a local dealership is new but their long-standing history of respectable business precedes their presence in South Orange County. More
by The Websters
Employees Worked With
Other Employees :
Louay Awad, Troy Kerth, Alex Chung, Paul Knezevic
May 02, 2019
Excellent Service We bought 2014 Acura MDX from your dealership yesterday. Our salesperson Michael made us feel like home. He was extremely helpful in every facets of t We bought 2014 Acura MDX from your dealership yesterday. Our salesperson Michael made us feel like home. He was extremely helpful in every facets of the sale. I would like to thank him and Veronica from finance department. I can easily recommend your dealership to anyone due to the fact that I received great customer service from Michael and Veronica. More
by Ergo
April 30, 2019
Very Satisfied Michael was extremely helpful from the get go as was the entire staff here at mission Viejo Acura. Thank you to Safue he made the financial end of thi Michael was extremely helpful from the get go as was the entire staff here at mission Viejo Acura. Thank you to Safue he made the financial end of this purchase very comfortable. More
by traciosburn
April 29, 2019
Excellent experience from all involved at dealership. No hard sales pressure from Joey, he answered all my concerns in a very friendly and professionally manner. from all involved at dealership. No hard sales pressure from Joey, he answered all my concerns in a very friendly and professionally manner. More
by Jrl1825
April 28, 2019
Personal and Professional I was warmly welcomed by multiple staff members. Then quickly brought into the process of signing a few documents. They explained what I was signing a I was warmly welcomed by multiple staff members. Then quickly brought into the process of signing a few documents. They explained what I was signing and answered any of my questions. Even when there was a discrepancy, the staff went to all lengths to try and fix the issue. Then they showed me to my new car. They had it cleaned and filled with a full tank of gas. Overall, the staff treated me as a person and not just a customer! More
by Chase Webster
April 27, 2019
Low key and surprisingly pleasant experience. Both Louay Awad and Michael Stepp were pleasant, conversant, calm and helpful. There were no high pressure sales techniques and the explanation of the Both Louay Awad and Michael Stepp were pleasant, conversant, calm and helpful. There were no high pressure sales techniques and the explanation of the RDX's functions were meticulous. More
by nolie
April 26, 2019
Car Buying My Husband and I drove all the way to Mission Viejo from Redlands for a specific used vehicle I was interested in at this dealership. An appointment w My Husband and I drove all the way to Mission Viejo from Redlands for a specific used vehicle I was interested in at this dealership. An appointment was made with Michael over the phone and the vehicle was already outside when we arrived. We were greeted right away and our sales associate was Alex West. He was knowledgable about the vehicle and was more than accommodating for our test drive. During and throughout our buying process, both Alex and the dealership staff were professional and non-pushy. Each staff member took the time to offer us refreshments and made sure we were comfortable. I was very hesitant to drive all that way for a purchase that may not have panned out, but it was well worth our long drive. All the staff members were very welcoming and sincere. The location is beautiful and the dealership itself is very well kept, clean, and comfortable. My car runs like a dream and we couldn't have asked for a better process. I usually dread purchasing vehicles, but this dealership and Alex made it worthwhile and easy. I highly recommend Mission Viejo Acura and if you are looking for a great salesperson, Alex West is your guy. Thank you!!! More
by daylyss
