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Mission Viejo Kia

Mission Viejo, CA

5.0
3,025 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,025 reviews

March 22, 2013

Couldn't be happier with the car I got and the people that sold it. The sales guy, Nick "Doc" Daramus quite possibility is the nicest (and best) sales guy you could ask for buying a car. Furthermor More

by randallt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Matthew Molus, Nick Daramus, Matthew Molus
Mar 26, 2013 -

Mission Viejo Kia responded

Dear Randallt., Thank you for giving us some nice feedback. I am glad that you are pleased with our dealership and that Nick and Matthew provided you with great customer service. Feel free to contact me with any further comments or concerns. Enjoy your new Acura! Sincerely, Tony Swain General Sales Manager 949-347-0500

March 21, 2013

I've bought so many cars from so many dealers and this was by far the best experience ever! Nick was the best for me! More

by TarekY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Nick Daramus
Mar 26, 2013 -

Mission Viejo Kia responded

Dear TarekY, Thank you for writing this review. I am happy that you have enjoyed visiting our dealership over the years. I am equally pleased that Nick has taken excellent care of you. Do not hesitate to call me directly with any further comments, questions or concerns. Thank you for being a loyal customer! We appreciate the business. Sincerely, Tony Swain General Sales Manager 949-347-0500

March 07, 2013

To Whom It May Concen: Nick of Acura Mission Viejo was my sales reprensentative, and he was a pleasure to work with the entire time. My wife and I felt Nick kept our best interest in mind, and never did More

by Phillip125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Nick Daramus
Mar 12, 2013 -

Mission Viejo Kia responded

Dear Philip125, Thank you for taking the time to write us this review! I am very happy that you had a great experience at our dealership and that Nick made you feel comfortable during the entire experience. Please do not hesitate to contact me directly with any more comments questions or concerns. Enjoy your new Acura! Sincerely, Tony Swain General Sales Manager 949-347-0500

February 13, 2013

Norm Reeves Acura of Mission Viejo is a top-drawer dealership. We purchased a new car here and received 5 star service. We traded in a Land Rover. "Doc" went the extra mile to make this trade in fo More

by fabdrive88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Nick Daramus
Feb 21, 2013 -

Mission Viejo Kia responded

Dear Michelle, Thank you for taking the time to write us such a nice review. I am glad that you had an excellent experience at our dealership and that our staff took great care of you. Customer service is our top-priority here at Norm Reeves Acura of Mission Viejo and I am happy to hear that Doc took his time to show you everything about your new vehicle. Please do not hesitate to contact me with any more questions, comments or concerns. Enjoy your new Acura! Sincerely, Tony Swain General Sales Manager (949) 347-0500

January 26, 2013

Before purchasing or new Acura RDX we visited a large number of new car dealers and drove many cars. Our experience at Norm Reeves Acura was exceptional. Bill Barrette was a wonderful sails person, answ More

by tbrawner1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Barrette, William Barrette
Jan 29, 2013 -

Mission Viejo Kia responded

Dear tbrawner1945, Thank you for taking the time to write this review. I am happy to hear that you had a great experience with us and that Bill took great care of you during your visit. We look forward to seeing you when you return for that extra tech training. Please do not hesitate to contact me directly if you have any additional comments questions or concerns. Enjoy your new RDX! Sincerely, Brad Mugg General Manager 949.347.0500

January 16, 2013

I was in a current Acura TSX lease. I wanted to lease the same model with the hope's of possibly lowering my payment. I came to Norm Reeve's Acura and Donald assisted me. He was very knowledgable about the p More

by medicalsupplyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald
Jan 22, 2013 -

Mission Viejo Kia responded

Dear Medicalsupplyguy, I am pleased to hear that you had a wonderful experience at our dealership. I am also happy to hear that Donald took good care of you during your visit. Please let me know if you need any further assistance or have any more comments, questions or concerns. We look forward to seeing you when you come in for that third Acura! Sincerely, Brad Mugg General Manager 949.347.0500

Jan 22, 2013 -

Mission Viejo Kia responded

Dear Medicalsupplyguy, I am pleased to hear that you had a wonderful experience at our dealership. I am also happy to hear that Donald took good care of you during your visit. Please let me know if you need any further assistance or have any more comments, questions or concerns. We look forward to seeing you when you come in for that third Acura! Sincerely, Brad Mugg General Manager 949.347.0500

January 15, 2013

My husband and I recently visited Acura of Mission Viejo because of a recent promotion on a leased 2013 Acura MDX. We were promptly greeted by Dr Nick. Nick was overly friendly and helpful in guiding us t More

by cruisinportie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Jan 22, 2013 -

Mission Viejo Kia responded

Dear Cruisinportie, I’m very glad that Nick took such good care of you during your visit to our dealership. I am also pleased to hear that you are happy with your purchase and enjoying your MDX. Thank you for recommending Norm Reeves Acura of Mission Viejo to your friends and acquaintances. Please do not hesitate to give me a call if you have any more questions, comments or concerns. Sincerely, Brad Mugg General Manager 949.347.0500

December 26, 2012

I am a first time Acura buyer. It was a great experience; Nick Daramus was very helpful and sincere in his efforts to find me the right car. Nick help me figure out all the tough stuff and was extremely info More

by Cbracamontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Feb 20, 2014 -

Mission Viejo Kia responded

Thank you for taking the time to write this review. I am very happy to hear that Nick was able to provide you with excellent customer service. Thank you for making Norm Reeves Acura of Mission Viejo your dealership of choice. Sincerely, Paul White General Manager 949-347-0500

December 23, 2012

Great experience. Came in one day for test drive and discussed plans for trade in. Nick was prepared to meet us at planned appt time with the car/color/optioned car sitting at entrance and prepared to More

by drbenne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick daramus, Nick Daramus
Feb 20, 2014 -

Mission Viejo Kia responded

Thank you for taking the time to write this review. I am very happy to hear that Nick was able to provide you with excellent customer service. Thank you for making Norm Reeves Acura of Mission Viejo your dealership of choice. Sincerely, Paul White General Manager 949-347-0500

December 09, 2012

Steven was amazing to work with. He was very honest and low pressure, but was very logical and patient to deal with. Haggle process was eliminated since he had one of the lowest prices I shopped on the Int More

by CherryK
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Witjaksono , Steven Witjaksono
Feb 20, 2014 -

Mission Viejo Kia responded

Thank you for taking the time to write this review. I am very happy to hear that Steven was able to provide you with excellent customer service. Thank you for making Norm Reeves Acura of Mission Viejo your dealership of choice. Sincerely, Paul White General Manager 949-347-0500

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