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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 12, 2022

Great dealership to buy or repair your cars. Awesome customer services and friendly staff to work with. More

by sharma_gopal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 10, 2022

jeff sanchez is my go-to service manager at MVA. he is always patient with his customers and has a very pleasant demeanor. he is able to clearly articulate the service repair options/details, allowi More

by SPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Service experience was great. My advisor Jeff was super friendly and open about what needed to get done and they had the car ready earlier than promised. A+ More

by SKAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Friendly professional team. Always offered me chic fil a sandwiches too. Clean inside with desks to do your work while waiting. More

by Acuradude2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

February 28, 2022

Took my car for service for a nail on my tire. service advisor handled it correctly and sales staff offer me water and directed me to the lounge even though I was for service only More

by desiync400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oh, Adam Colinayo, Julio Oceguera
February 28, 2022

Best service on sales and service every time. They show you what’s wrong and the solution More

by dcluv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo, Julio Oceguera
February 26, 2022

Great friendly service - informed me on all with car ! !! I was in a rush and got me out early !super ! More

by Mike y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

February 24, 2022

Friendly service. Julio, Jeff Saul and Miguel are very knowledgeable too. I've been going to this dealership since 1996. More

by TC in So Cal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Anaya, Julio Oceguera
February 24, 2022

I know my car will be cared for properly at Mission Viejo Acura, which is why I’ve been coming to this dealership for over 22 years. Thank you for always providing me with excellent service. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

February 18, 2022

Quick and professional. Was in and out quick for my service. Was provided with feedback and video feedback on the service done to my car. Very pleased. More

by Jeffh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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