Mission Viejo Kia - Service Center

The guys at Kia Mission Viejo are doing a great job. Though the work took longer than expected, everyone was courteous, professional, and I was well taken care of with rides to/from home. Definitely a w Though the work took longer than expected, everyone was courteous, professional, and I was well taken care of with rides to/from home. Definitely a well-run shop. More

Everything was fast and friendly. They had a loaner car available as requested. Overall a hassle free service. They had a loaner car available as requested. Overall a hassle free service. More

Spacious, well ran & organized, Respectful outgoing friendly, great communication & understanding of vehicles needs esp w video. Breath of fresh air as to Irvine location Night & Day!!! You guys have r friendly, great communication & understanding of vehicles needs esp w video. Breath of fresh air as to Irvine location Night & Day!!! You guys have renewed my trust so far w Kia itself. I was lost because of Irvine location was ready to give up vehicle due to treatment of Irvine location you are Everything they are not. Thank you More

Very customer oriented staff. Jeff, my service advisor, was very helpful and attentive. The service video was also helpful. Jeff, my service advisor, was very helpful and attentive. The service video was also helpful. More

This was my first visit to this dealership and I couldn’t have been more pleased. I was greeted very warmly when I inquired at the service kiosk and the service manager was called to meet me right away. Wit have been more pleased. I was greeted very warmly when I inquired at the service kiosk and the service manager was called to meet me right away. Without hesitation Jeff answered my questions and got me set up for the service I needed. He made me very comfortable in the well furnished waiting area and gave me an estimated time frame for my service to be completed. During my wait I was both updated personally and by text including a detailed video of the service being performed on my vehicle! Outstanding and so unexpected! Checking out was a breeze and I was personally escorted to my clean and serviced car. I am beyond grateful to the entire service team. I never knew that having my vehicle serviced could be so pleasurable! More

Ive had really great service since at your dealership. Jeff gives me all the information I need and is very friendly. I will come back for sure Jeff gives me all the information I need and is very friendly. I will come back for sure More