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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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October 15, 2020

Everyone was very courteous and efficient, keeping me updated and informed through the entire process. I didn’t feel pressured to do any unnecessary service. More

by saranicolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

Great and efficient service. Been coming to Acura Mission Viejo for many years and the staff and work is always friendly, efficient and professional. Thank you! More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

For the past several years Saul has gone out of his way, consistently, to make my experience exceptional. Friendly, knowledgeable, above & beyond service! Saul is a total professional. He’ll text me, More

by Suzanne.Kowarsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2020

The staff were all very friendly and helpful. I would definitely recommend them to family and friends. I will bring my car back for future services More

by Cardioqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2020

Pleasure no problems great service will return when I need service. Great job and coffee is not bad great selection of cars to choose from More

by philliplawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bennett, Safue Alailima
October 11, 2020

Saul did a great job of getting my car serviced and keeping me informed on the progress. This was a new dealership for me and I was very pleased with the whole experience. Thanks again! More

by jimwaldron79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

I drive 20 plus miles one way to mission viejo acura from Huntington beach because i know they take care of me. I bought cars here and go here for service over the last five years and been happy. Clean, frie More

by Chuynh1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh used to help, but left to mazda branch. Great kid.
Oct 11, 2020 -

Mission Viejo Kia responded

Chuynh1628, Thank you for the opportunity to serve you. It was our pleasure!

October 10, 2020

Saul got the job done and the experience was made better by him because the response from Honda America was very bad. Saul and Delia came through. More

by Ralphvitullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia in service dept.
October 10, 2020

Saul is a great service advisor. He tells you clearly what the issues are, what is urgent and what is not. He communicates well and keeps you informed on the progress of the service. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2020

Saul has always been very professional and on point with his knowledge. Acura MV’s other departments could use some more training. Sales especially inconsistent. More

by szer55fille
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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