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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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January 30, 2020

They are professional, courteous, friendly and efficient. Especially Saul Ramon is a great person and asset to the Acura dealer. He went beyond of customer service. Make me feel comfortable and satisfied wi More

by Ali
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Excellent dealer and excellent rep. Josh went above and beyond to make sure I felt taken care of. He kept very close communication via text with me as to the status of my car. More

by Jselvon
Recommend Dealer
Yes
Employees Worked With
Josh Vasquez
January 24, 2020

Service was great. Jeff had everything in writing just as we had discussed prior to my arrival. Delia was also a pleasure to work with. More

by McRae.gwendolyn
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia
January 24, 2020

My 2012 Acura MDX has had multiple repairs lately. Saul always provides great service. I really appreciate his efforts in obtaining approvals for factory covered repairs. More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

I received excellent service from Saul at Acura Mission Viejo. The dealership was helpful and responsive. Everything was explained clearly. I would highly recommend Acura of Mission Viejo More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2020

The three times I’ve had my vehicle serviced there, have had an excellent experience overall. From making the appointment, the welcome from consultant. the actual service, the waiting room! More

by alejandrapayne
Recommend Dealer
Yes
Employees Worked With
Josh Vasquez
January 23, 2020

We have been coming here for over 15 years and the service from the Sales to the Maintenance Department has been excellent as well as impeccable !! Customer Service is and had always been Mission Viej More

by mpvanoordt
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

Service at this dealership is handled professionally and competently. The service reps explain things well and my service rep, Jeff Sanchez, is especially thoughtful and proactive. I appreciate his profes More

by Kimi Mann
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2020

Wonderful service and follow up. Thank you for quality, professional communications. This is why I have chosen Acura for so many years. And will continue More

by Lawrence.bartishen
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2020

Maurcio In service was outstanding. He took the time to explain my vehicle’s problem. Even showed me how to use features in the car I never knew about. I will always ask to have him work on my car. More

by Maris1
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio in service. The greatest service
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