Mission Viejo Kia - Service Center

Always a pleasure working with the service staff at MV Acura. The team is friendly, efficient and my MDX gets serviced in as little time as possible while they keep me updated every step of the way. Been Acura. The team is friendly, efficient and my MDX gets serviced in as little time as possible while they keep me updated every step of the way. Been a customer for 5+ years and consistently a top notch experience. More

Service was prompt and professional. My electrical concerns were taken respectfully and addressed. Jeff came by to let me know it might take longer than the 1 hour estimate and he offered a loaner bu concerns were taken respectfully and addressed. Jeff came by to let me know it might take longer than the 1 hour estimate and he offered a loaner but I just needed a ride home so he called Lyft (which arrived after 1 or 2 minutes). Thank you. More

Great service experience with John Wong. Very good communication and follow up. John consistently does a good job of listening to my objectives, explaining the options, and offering competitive prici communication and follow up. John consistently does a good job of listening to my objectives, explaining the options, and offering competitive pricing. More

Routine service was performed promptly and car was returned washed on the outside and clean on the inside. Oil change/ inspection and wheel alignment. No complaints or concerns. returned washed on the outside and clean on the inside. Oil change/ inspection and wheel alignment. No complaints or concerns. More

Jeff kept me informed about the progress on my service and walked me to my car! Went over the services that were performed and what to expect next time! Very professional and friendly! and walked me to my car! Went over the services that were performed and what to expect next time! Very professional and friendly! More

Honest service department They serviced my first ACURA and because I know I can trust I bought my 2nd ACURA RDX at this dealer! Miguel and Saul are awesome! They serviced my first ACURA and because I know I can trust I bought my 2nd ACURA RDX at this dealer! Miguel and Saul are awesome! More

Great review on the work to be done on this service. Good advice on up coming services. Enjoyed that my car was clean on the interior and washed too. advice on up coming services. Enjoyed that my car was clean on the interior and washed too. More

Jeff Sanchez in service was great. First time at dealership. Everyone was very nice and on Saturday’s they were grilling burgers and hot dogs. dealership. Everyone was very nice and on Saturday’s they were grilling burgers and hot dogs. More

Excellent Customer Service My service writer Saul Roman always goes the extra mile to make things run smoothly. He is very kind and considerate, asks about my family and cares a My service writer Saul Roman always goes the extra mile to make things run smoothly. He is very kind and considerate, asks about my family and cares about getting me the best end result. He is very knowledgeable and patiently goes through exactly what has been done. He is awesome! More

Mikes review Great service - nice waiting area - and was nice to be there on Saturday as a “waiter” and having a cool BBQ !!! Everyone was very pleasant and helpfu Great service - nice waiting area - and was nice to be there on Saturday as a “waiter” and having a cool BBQ !!! Everyone was very pleasant and helpful- will be loyal to this team More