Naples Chrysler Dodge Jeep Ram

Vehicle happy BUT --- Love the vehicle that we found on line. Was told the vehicle has been thoroughly checked out yet while driving back to Tallahassee, the maintenance r Love the vehicle that we found on line. Was told the vehicle has been thoroughly checked out yet while driving back to Tallahassee, the maintenance required soon, lites come on, Surprise! Later as we were closing the rear cover, it is getting stuck, not told. The new person during our paperwork gave us a jump drive with all our documents, viewed it at only one page. Still waiting for everything we signed plus nearly $4k warranty and $50 gift card for test driving. My salesperson was great, friendly but was only as proficient as the staff above him. More

Excellent Customer Service, Pleasurable Buying Experience Steve Barry was as excellent salesman and did everything to make sure that I was completely satisfied and happy with my purchase. He even filled up t Steve Barry was as excellent salesman and did everything to make sure that I was completely satisfied and happy with my purchase. He even filled up the tank with fuel unlike many dealers today. I would highly recommend him again as well as this dealership. I was in and out the door in a very short amount of time. More

Sales Excellent sales experience with Steve Barry. No pressure, very knowledgeable about the product and patient with the many questions I had and showed me Excellent sales experience with Steve Barry. No pressure, very knowledgeable about the product and patient with the many questions I had and showed me the details of using the car properly. Thanks, Steve. More

awful showed up for two service appointments that I scheduled well in advance to address a jeep recall notification. the first time two service techs called showed up for two service appointments that I scheduled well in advance to address a jeep recall notification. the first time two service techs called in sick and I was informed that I could not wait for the repair and no rentals were available. So I rescheduled the appointment for a week later only to find out when I showed up that the parts were not available. so now it has been almost two months and I am still waiting for a call that the parts are available. More

Erin went way over and above. Her knowledge of automobiles is by far superior to any other salesperson I’ve ever dealt with. Great attitude and ability to find exactly what I was looking for. Hand automobiles is by far superior to any other salesperson I’ve ever dealt with. Great attitude and ability to find exactly what I was looking for. Hands down the best. She’s won my business for life. More

Love our new Jeep Wrangler! Great experience with patient salespeople and easy, stress-free buying process! Everyone was very friendly and nice to work with. Very family-friendly Great experience with patient salespeople and easy, stress-free buying process! Everyone was very friendly and nice to work with. Very family-friendly as well. Definitely recommend this dealership. Love our new Jeep! More

Steve made my first time car buying experience very fast, easy and straight forward! Anytime I have any questions or concerns, I always am able to reach out to him. easy and straight forward! Anytime I have any questions or concerns, I always am able to reach out to him. More

Scammed me throughout the process The "paperwork" was done on a computer and I was not shown the whole form as I was asked to sign it. I had them change things and remove several junk The "paperwork" was done on a computer and I was not shown the whole form as I was asked to sign it. I had them change things and remove several junk fees on the computer. I signed the corrected documents. They gave me a thumb drive instead of paperwork. When I reviewed the documents when I got home the errors were still there as well as others. DON'T LET THEM SCAM YOU!!! Do not electronic sign!!! More

Easy and fast purchase! Steve and April were amazing! We just had the best experience at Naples Dodge with Steve. He was awesome! Made everything so easy and fast. Explained everything and made the transa We just had the best experience at Naples Dodge with Steve. He was awesome! Made everything so easy and fast. Explained everything and made the transaction so smooth. I personally am not a fan of buying a car however Steve made it so easy. I highly recommend him. Great guy!! April from the finance department was equally amazing! She walked us thru all the paperwork and explained everything in such a simple manner. She was very very knowledgeable of all aspects of the finance portion. Great experience all around!!! More

poor follow up I brought my car in April I have asked for a maintenance and operating book owners manual. since purchasing along with a second key. Spoke with parts I brought my car in April I have asked for a maintenance and operating book owners manual. since purchasing along with a second key. Spoke with parts person said they would order and others, I am still awaiting booklets. I will not take my vechile here for service since I cant get a simple owners manual. it is NOW Dec.????? More