Naples Chrysler Dodge Jeep Ram

It was a Great service experience. I will definitely return in the future thank you I will definitely return in the future thank you More

Unsatisfactory experience. Poor communications with sec advisor,, broken appts, promised calls never received etc. Exhorbitant prices and problems with made repairs have Poor communications with sec advisor,, broken appts, promised calls never received etc. Exhorbitant prices and problems with made repairs have never been resolved. Will not use again. More

The dealership did the best they could since they had to wait for an OK from Chrysler. As soon as they got the OK, which took more than a week they were on it fixing the car. The only other thing I wish I c wait for an OK from Chrysler. As soon as they got the OK, which took more than a week they were on it fixing the car. The only other thing I wish I could’ve had was a loner. My car was in the shop almost 3 weeks. More

I would give you a 5 but the parts department needs help. It's impossible to get anyone on the phone. I called for three days and then finally left a message which went unreturned. I paid for an item on t It's impossible to get anyone on the phone. I called for three days and then finally left a message which went unreturned. I paid for an item on the 8th and was told it would be in on the 11th. When I finally got help from my salesman it was a week later and I was told it wouldn't be in until the 28th. they dropped the ball. I paid for it as they will not refund my money. They told me it had already shipped so they couldn't do anything about it. Had they answered the phone on Tuesday when I called I am sure this would not have been an issue. Disappointed after a great sales experience. More

Service was outstanding. Quality of the work appears perfect. Friendly, knowledgeable service plus Kelli—PERFECT! Quality of the work appears perfect. Friendly, knowledgeable service plus Kelli—PERFECT! More

Laura was the service advisor that took care of me. My tire gauge was not working in one of the tires. They took great care of it. Thank you Laura My tire gauge was not working in one of the tires. They took great care of it. Thank you Laura More

Terri did a great job of getting my service completed on a very timely basis. I was very pleased with her and the whole staff. Everyone was very professional. I will definitely use you in the future and wi a very timely basis. I was very pleased with her and the whole staff. Everyone was very professional. I will definitely use you in the future and will schedule with Terri. More

I was very pleased with the service I received from Naples Jeep. From when I arrived I was greeted very pleasantly where the car drop off is and asked if I knew where to go and the name of my service Naples Jeep. From when I arrived I was greeted very pleasantly where the car drop off is and asked if I knew where to go and the name of my service consultant. I did not recall and the "greeter " looked it up and walked me directly to Jhnonatan Rodriguez. Jhnonatan was on the phone with another service request and indicated he would be off in a minute or two which he was. He was very professional and friendly. We went over what service options I wanted questioned if the car had any problems - it did not and asked if I knew where the waiting area was which I did, He gave me an approximate time it would take - in reality it took a little less. At the conclusion he walked me to the car. More

Appreciate the service and customer focus with honesty of situation and potential outcomes of choices AT THE DEALERSHIP LEVEL. situation and potential outcomes of choices AT THE DEALERSHIP LEVEL. More

Kelli Galasano was awesome, she was the best service representative I have ever dealt with. she is the reason I will continue my service being done at Naples Dodge. representative I have ever dealt with. she is the reason I will continue my service being done at Naples Dodge. More