Naples Chrysler Dodge Jeep Ram

Took later than they said originally, but then offered me a rental so I didn’t have to stay there. Much appreciated. a rental so I didn’t have to stay there. Much appreciated. More

Service good but it should have been under warranty. I will raise this issue directly to Jeep customer service and the internet I will raise this issue directly to Jeep customer service and the internet More

Great customer service from the greeter service writer and mechsnics. Not what I’m used to up north and mechsnics. Not what I’m used to up north More

My experience was great. Very friendly, helpful, knowledgeable.. I really enjoyed the rental car to drive around! Very friendly, helpful, knowledgeable.. I really enjoyed the rental car to drive around! More

Purchased a 2024 Grand Cherokee on March 5, 2024. I give my sales rep Sawyer Scandore 5 stars for helping out fixing a small dent and some issues with the paint on vehicle. I only received one key wh I give my sales rep Sawyer Scandore 5 stars for helping out fixing a small dent and some issues with the paint on vehicle. I only received one key when I picked up the new car and I was promised a second key would be ordered. I have not received my second key. At this point I would like to hear from the manager, Jonathan Pekar who signed the IOU one key. Frank Ulip More

The sales process was relatively quick as these things go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how incon go. We didn’t really feel like we had a lot of vehicle choice or that we got the best price they could have given us. I wish I had realized how inconvenient the manual locks would be! Also find it pretty cheap of Jeep not to put running boards on the sides. It looks very unfinished, but I will get some on Amazon and put them on myself. But all in all, we love our new Jeep. The paperwork and financing was very well done. The associate that did this with my husband was very good and knowledgeable. This was all handled quickly. The only real snag was in the delivery. We were told the vehicle was being “detailed “ and it took over an hour and a half. But then the Jeep was pulled up and I could see dust on it. It was not wet at all! So it was definitely not washed - which wasn’t the problem, because it already looked clean to start with. It’s the question of what they were doing for an hour and a half while we sat there! My husband got so tired of waiting that he went home in our car and I waited alone for another 20 minutes! My husband says the problem was probably the people who work in the back lot pulling the cars up. This is the main area where you need to improve. More

I had a very good experience. Anthony was great and did not pressure me!! I even went back a couple days later and he took the time to show me how things work! Anthony was great and did not pressure me!! I even went back a couple days later and he took the time to show me how things work! More

Excellent service, caring staff lots of inventory to choose from I will be back to buy another car choose from I will be back to buy another car More

The service agent was excellent but had an issue with the actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. More

I’ve never had a dealership make a appointment 3 weeks out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Ap out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Appointments are for work getting done. I don’t need an appointment to have my car sitting around your shop waiting for you to get to it. More