Naples Chrysler Dodge Jeep Ram

I needed help with a couple of things and never got it. Wrote , emailed, dealership but never heard back. Very poor service Wrote , emailed, dealership but never heard back. Very poor service More

I recently had the pleasure of working with Laura at Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's war Naples Dodge for a battery replacement on my van, and the level of service I received was truly exceptional. From the moment I walked in, Laura's warm and professional approach made the entire experience seamless. She took the time to understand my concerns and explained the battery replacement process with clarity and expertise, instilling confidence in the service to be performed. What set Laura apart was her extensive knowledge of vehicles and her ability to convey technical information in a way that was both accessible and informative. Throughout the service, she kept me well-informed about the progress, providing updates and accurate time estimates. Laura's commitment to customer satisfaction was evident, and her genuine passion for her work shone through, making the overall experience a positive one. Beyond Laura's outstanding service, the entire Naples Dodge team demonstrated a commitment to efficiency and professionalism. The service department operated seamlessly, and the facilities were clean and welcoming. I appreciate the attention to detail and the overall positive atmosphere at the dealership. Thanks to Laura and the Naples Dodge team, I can confidently recommend their services to others. More

The service department is terrible, and they did check all the fluids in my truck very unhappy all the fluids in my truck very unhappy More

Over the past few months, I've been looking for a new RAM-1500 with little to no success. Living in southwest Florida, I went to Galeana Chrysler as well as Cape Coral Chrysler Dodge Jeep and Ram. I had RAM-1500 with little to no success. Living in southwest Florida, I went to Galeana Chrysler as well as Cape Coral Chrysler Dodge Jeep and Ram. I had almost given up until I shopped at Naples Chrysler Dodge Jeep and RAM, my sales representative was Anthony Dunbar. As I was looking through the inventory, Anthony either answered my question or got the answer. Once I found the the truck I was interested in, I took the night to decide whether or not to buy. What impressed me about Anthony was two-fold; first, he came in on his day off to assist me not knowing if I was going to purchase and second, he was very forthright about rebates, options, pricing and my trade-in, it was actually refreshing. I am beyond happy with my RAM-1500 Rebel, and the experience at the Naples dealership. Highly recommended! More

Excellent service. I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had do I had new cam and lifters installed along with new transmission in my 2016 dodge ram 2500 6.4l hemi. I am very happy. Only thing I wish they had done was clean all the fluids that got all over frame during tear down. Above and beyond quality work. Brian Marshall is top notch. Could not ask for more from him. Thank you Naples Dodge. More

Svc advisors C Barta and R Hess are helping me resolve the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 the UConnect software and the adaptive cruise controls problems. My next appointment is Monday, 12/11 about 1030 More

I am very happy with my new Ram 1500 and John is very good salesman Thank you good salesman Thank you More

Rachel was very good to work with to purchase my new vehicle. She was prepared when I arrived at the dealership and had the car ready for the test drive and it was charged and ready to go. We spent a vehicle. She was prepared when I arrived at the dealership and had the car ready for the test drive and it was charged and ready to go. We spent a fair amount of time inside the vehicle and she explained all of the features of the vehicle in great detail which was a huge selling point. Also, she stayed 2 hours after the dealership closed while we were working out the sales price and signing the docs. Michael Lawson was also very helpful with the warranty process, document process and providing helpful hints. He also stayed after the dealership was closed to finalize the sale. More

I was politely received and very well looked after. My trade in was difficult to price as an unusual car but they did a great job and I walked our with a newer car Thank you!!! My trade in was difficult to price as an unusual car but they did a great job and I walked our with a newer car Thank you!!! More

Scheduled 2 weeks in advance to have work truck diagnosed over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went over the weekend so we could get truck back in service on Monday and then have the materials ordered for repairs on following weekend . When we went to drop it off we were told it wouldn’t be looked at until Monday so we didn’t leave it. I called back to reschedule and was told you can never schedule work to be performed on a certain day. You would think warranty work for a service van purchased at your dealership could at least be scheduled to be “looked at” on a certain day. Very disappointing. More