Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
Poor customer service. Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge ch Went in for an oil change and tire rotation. I had a bad tire they couldn’t order the exact replacement so I had to go to good year. Naples dodge charged me for the rotation even though they didn’t rotate my tires. I called multiple times to confirm that they didn’t rotate my tires and ask for a refund. The service advisor who handled my appointment has a voicemail box that is full and I can’t leave a message. I called multiple times to get help from the service department and no advisor or manager has called me back. Date of service 4/29 left multiple messages on 5/1 and 5/2 and still haven’t heard back and still don’t have a refund. Will be going to Galeana Chrysler Dodge Jeep Ram for service and new car purchase. No longer doing business with Naples. Not worth the frustration! More
They took a video of my work to let me know it was going to be done took care of all my warrantee issues and gave me a rental car for almost a week. Thank you. to be done took care of all my warrantee issues and gave me a rental car for almost a week. Thank you. More
Great service - it’s the best. There is no better dealer. My truck is the best. There is no better dealer. My truck is the best. More
Becky was very attentive to our service needs from the beginning. While there was an inital issue, it was resolved before I left property the day I brought the car in. Becky was prompt in responding to beginning. While there was an inital issue, it was resolved before I left property the day I brought the car in. Becky was prompt in responding to emails and phone calls. More