Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
It took over two weeks to finally get an appointment, and when I did my car sat for four days before it was even looked at. When it did get looked at none of the promised Naples advantage work was done even when I did my car sat for four days before it was even looked at. When it did get looked at none of the promised Naples advantage work was done even though I mentioned it when I made the appointment and again just before I dropped off the car. I live 45 minutes away and after their mess up some one from customer service callled and said they would give me a tank of gas for my troubles. Now no one remembers This EV has to be one of your dealerships most expensive cars and yet the service I’ve been given and the inability to communicate with the right people is mind boggling. This is my 5th and most expensive Jeep I’ve owned and I am most disappointed. Also the manual they provided doesn’t include any of the EV features and what I’ve found online is insufficient. I need some of these features explained. John Dykema 616 780-0000 More
I gave them business for 20 years. They always did a nice job. This last series of service visits were not good. I paid $2000 and they never fixed my problem. Very very disappointed in They always did a nice job. This last series of service visits were not good. I paid $2000 and they never fixed my problem. Very very disappointed in them. Sorry. More
Great, fast and friendly My service advisor John was a real professional. He kept up communication with me through your the entire time my vehicle was being serviced. It really made the difference real professional. He kept up communication with me through your the entire time my vehicle was being serviced. It really made the difference More