Naples Chrysler Dodge Jeep Ram - Service Center

Three hours to change tail light supposedly it was a #Warranty tech that worked on car but there’s no reason for this tail light to take three hours when I showed up there at 6:30 in the morning Service #Warranty tech that worked on car but there’s no reason for this tail light to take three hours when I showed up there at 6:30 in the morning Service manger was great tech not so much More

My service advisor was great. He got me in and put in no time and kept me informed about my vehicle. GREAT SERVICE!!! He got me in and put in no time and kept me informed about my vehicle. GREAT SERVICE!!! More

Last 2 times I visited. There was delays. Then when I get my vehicle back it's in disarray grease and dirt all over. Very disappointing. There was delays. Then when I get my vehicle back it's in disarray grease and dirt all over. Very disappointing. More

Your service and service writers are exceptional! Vendela Is our service writer and we could not say enough good things about her! Vendela OSS the reason we keep coming back to Naples Dodge whenever Vendela Is our service writer and we could not say enough good things about her! Vendela OSS the reason we keep coming back to Naples Dodge whenever work on our 2022 Jeep Gladiator Mojave needs work done, thank you!!! More

Very good people skills. The manager follows up with caring concerns. The facility seems well organized. The manager follows up with caring concerns. The facility seems well organized. More

My advisor Nikos Bethanis was very helpful in giving me information about my jeep and the possible upcoming service needs. The car was clean and ready in a timely way and will return as my mileage service information about my jeep and the possible upcoming service needs. The car was clean and ready in a timely way and will return as my mileage service comes up or if anything goes wrong before that./ More

It was a great experience! Brian Marshall is someone I’d recommend because he’s a great service advisor, and he provides excellent customer service! I have even built relations Brian Marshall is someone I’d recommend because he’s a great service advisor, and he provides excellent customer service! I have even built relationships with him and it’s a great dealer for CDJR. More

This is not a reflection of my service advisor. He was a rockstar that went above and beyond. This is a review of the diagnosing technician. He removed and suggested replacement of the cabin air fi He was a rockstar that went above and beyond. This is a review of the diagnosing technician. He removed and suggested replacement of the cabin air filter. I declined this service. After retrieving the vehicle from other approved services, I noticed that the cover for the cabin air filter and fallen down and was visible below the dash panel. I removed that panel to find that he had broken the retaining clips off the cover and had reinstalled the filter incorrectly. I did the job myself. I am saddened to see such poor handling of my vehicle and will certainly keep this in mind at my next vehicle purchase. More

I waited a long time but received a discount. Much appreciated!! Great service and great experience! Much appreciated!! Great service and great experience! More

Couldn't be more happy with the service. Everyone on the team did a really great job. Especially the service manager. Everyone on the team did a really great job. Especially the service manager. More