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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,055 Reviews

2,055 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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March 23, 2023

Only used for service so far but great experience! No tricks. Seemed honest, which is always appreciated. More

by garwi123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Ocanas, Adam Hoot
March 22, 2023

Bill Eskridge was very thorough explaining things that needed to be done to the vehicle More

by DonOdato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Eskridge
March 22, 2023

I was disappointed with the communication skills of the service dept . I called for 4-5 hours checking on my jeep with no return calls. Left voicemails for 5 people without responses. Obviously they ar More

by Plj059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 22, 2023

They found the problem and fixed it and advised me of any delays which I appreciated More

by mccoyjinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Ocanas
March 22, 2023

Great service. Brian was knowledgeable and effficient. No waiting. Got me a lift back to my place immediately. More

by shmtam4548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oracio Ocanas, Adam Hoot
March 21, 2023

I was way overcharged for the tires I bought at this dealer. They said they only had one set of 4 tires in stock and it was take it or leave it. By the time they were done I had shelled out a lot of m More

by thompsonmelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oracio Ocanas, Adam Hoot
March 21, 2023

Brian was my service advisor and he did such a good job with communicating what was going on with my car and made sure I would get it back asap. More

by Bianca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
March 19, 2023

The technicians who orchestrate your service are very helpful. I was very pleased with Jeff’s attention to my situation. It was unfortunate that what I bought my car in for (oil change) turned out to b More

by leonamary5
Recommend Dealer
Yes
Employees Worked With
Jeff, Oracio Ocanas, Adam Hoot
March 19, 2023

Exceeded my expectations, service advisor, Brian was knowledgeable, personable and facilated the service needed for my vehicle. Work was within his estimate, and the shuttle service allowed time for my More

by joyalmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, service advisor
March 19, 2023

My service writer Noah Ryan helped me diagnose a check engine light issue with my Chrysler 300. I liked the video from the mechanic when my car went into his bay. Great communication all around. More

by tomnjann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ryan
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