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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,052 Reviews

2,052 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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February 04, 2023

Laura and Justin are awesome! They’ve been great with their communication with me. My car has been there for 9 months and we all have been very frustrated but they’ve kept their c More

by lueduardo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Justin
Feb 04, 2023 -

lueduardo91 responded

They’ve been great with their communication with me. My car has been there for 9 months and we all have been very frustrated but they’ve kept their cool and took good care of me

February 04, 2023

Great job squeezing me in during a tough situation while they were extremely busy and got the job done. More

by mikecannzz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vendela
February 04, 2023

Honest about the process. No how busy they were got my truck back sooner then promised More

by CRUYALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hogg
February 03, 2023

The service center itself was neat and clean well organized but Noah was spectacular It was on the ball accomplished what was to be done and was the most helpful of any service rep I've ever had More

by drichter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
February 03, 2023

Too many problems with having car serviced. Last time, the wifi was out so you could not complete a recall item. So like last year, I will take my car to the Chrysler dealer in Harrisonburg, More

by MJDILLING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember her name, but not listed above.
February 03, 2023

My service advisor Wyatt was knowledgeable and gave great service. My car was taken care of in a timely fashion. Thank you! More

by JESSEDVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt gates
February 03, 2023

Did what they said they would do in exact time they said they would perfect More

by pastelbuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Shultz, Kevin Pudder, Connie Hamilton
February 02, 2023

Brian is a great asset, customer focused. I would go back to him, Eli F More

by eflorence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Marshall
February 02, 2023

This time my experience was good. I had Noah and I would highly recommend him as my advisor. In the past my service has been less than par. And did not get the same service advisor. I More

by hairstyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah , John Woodward
February 01, 2023

Problems during check in. Original agent more concerned about his computer booting up than me, the customer. After waiting at least 15-20 minutes, the service manager placed More

by JUDI.HUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Gates, John Woodward
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