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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,046 Reviews

2,046 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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November 20, 2022

Great experience with staff . Problem is multiple parts orders it’s warrantee work . But going on my 4th trip in for air ride More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
November 19, 2022

They had my car for 10 days to change a battery. Unacceptable and no loaner car unless you pay $40 a day for a rental car. More

by twilliams1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura
November 19, 2022

I was very pleased with the 15000 mike service on my Wrangler. The staff is always professional and helpful More

by rich.hudick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shultz
November 19, 2022

Best team to deal with service department is awesome and fixed my vehicle fast and on the first try . Service manager and writer and forman all we’re amazing and so helpful More

by mikedagrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Oracio Ocanas
November 18, 2022

Clean and spacious waiting area with assortment of drinks. Service writer was efficient and knowledgeable making the experience run smooth. More

by Sinkdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Gates
November 18, 2022

Service was slow but Brian was amazing to work with! He was very knowledgable and kept me informed. More

by jac9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
November 17, 2022

The Dodge TSB letter stated only 30 minutes needed to perform the work. Seven and a half hours later still no call to pick up the car so I showed up to get it. The service manager brought it right arou More

by Todd468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vendela
November 17, 2022

Laura & Chris in the service department are good teammates. Glad to have worked with both during the last few weeks. More

by susan.chriswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura V. & Chris
November 17, 2022

Brought in my car and it took over a month to get it back. When getting through to a service agent customer service was fine but too many times I called and texted and wouldnt get an answer. Not only fr More

by damon.roseberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Gil
November 17, 2022

Always professional and happy with service but could use more mechanics. When getting an oil change only should be quicker than a couple of hours. More

by Sheltoncynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodward
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