Naples Chrysler Dodge Jeep Ram - Service Center

I am very pleased with the service I have received at this Dealership where I purchased my Pacifica. this Dealership where I purchased my Pacifica. More

Excellent people and service. Very satisfied with the service the service person extended to us. Very satisfied with the service the service person extended to us. More

Everything went very smoothly with my service work! Easy checking easy rental car - on site! Work done well and quickly! Easy checking easy rental car - on site! Work done well and quickly! More

Scheduled appt to have front tire pressure sensor changed and oil changed. Returned 3 1/2 hours later and THE SENSOR HAD NIT BEEN CHANGED. Completely unacceptable and oil changed. Returned 3 1/2 hours later and THE SENSOR HAD NIT BEEN CHANGED. Completely unacceptable More

Service personnel are weak. Poor communication skills, no teamwork, no enthusiasm, hard to get details from them. Acted like we were bothering them instead of there to serve c Poor communication skills, no teamwork, no enthusiasm, hard to get details from them. Acted like we were bothering them instead of there to serve customers. More

Jason provided excellent communication regarding the repair costs and time. He was very diligent with weekly follow ups on expected dates of parts needed to complete repairs. He was also very thorough repair costs and time. He was very diligent with weekly follow ups on expected dates of parts needed to complete repairs. He was also very thorough in returning my calls and providing follow up questions that I had after dropping of my Jeep. More

Prompt, courteous and very knowledgeable. New to area and they where extremely welcoming. Good, fair and honest charges for service. Also helped me out with service coupons. Will be back. New to area and they where extremely welcoming. Good, fair and honest charges for service. Also helped me out with service coupons. Will be back. More

Excellent! Your front desk representative, Lara, was thorough, kind and very knowledgeable and informative! We’ll be back! Your front desk representative, Lara, was thorough, kind and very knowledgeable and informative! We’ll be back! More

Last Saturday I was traveling to Miami and my service transmission light came on.. called and drove to the nearest dealer here at Naples Dodge Chrysler Jeep....Justin told me that my trans and my service transmission light came on.. called and drove to the nearest dealer here at Naples Dodge Chrysler Jeep....Justin told me that my transmission was in need of replacing. ..$5400....and that it would take days before i would know when they could get one.. so my husband drove to Naples to get me and I left my car.... this is a company car and after sleeping on it.. I felt something was wrong.. my car showed no signs of trouble other than the light. I called them Monday morning and told them (after arranging a tow truck if my guts were wrong) that I was picking up my car.. cancel the transmission order..... in the time it took me to drive to Naples they never called me back never the less I paid their diagnostic fee..picked up my car. ..and drove successfully 127 miles back to my company office and over to the auto repair shop we use....No warning lights.. no trouble. ..The owner of the shop kept my car the rest of Monday and all day today ... tested.. tested... drove and and no issues...my car does not need a transmission. I brought it home and I truly believe I dodged a bullet.. SCAM SCAM SCAM...I called Justin to let him know and give him a heads up..no call back... I called Adam since Justin didn't respond... no call back... this place is awful.. dont trust them. my issue was a sensor.. it reset when they ran their diagnostic and no internal Transmission problem codes were cleared...LIARS!!! More

Justin dod a wonderful job from chrck in to check out. Kept me timely informed. Thank you Kept me timely informed. Thank you More