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Naples Chrysler Dodge Jeep Ram - Service Center

Naples, FL

4.4
2,044 Reviews

2,044 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center

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November 24, 2021

Took over 4 hours to do an oil change and change a turn signal bulb. This was with a previous appointment scheduled. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Youhana
October 29, 2021

Naples Dodge is great. From the service writers to the repair shop everyone is very courteous and professional. Also this was the quickest in and out I’ve ever had. Thanks to everyone. More

by michaeldarcy06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan, Kyle Hogg, Chaz Tatigian, Stan Chrzanowski
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review!

October 24, 2021

They seemed to be very efficient and courteous, completed the job in a relatively timely manner More

by Jjrgoggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorene Trammel
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thanks for the great review!

October 23, 2021

Great dealership. Super nice and fixed my issue quickly. I would recommend this dealership to friends. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review, Carolyn!

October 21, 2021

I spent 5 1/2 hours for an oil change and tire rotation and they never rotated my tires. More

by Royer42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
He’s not on your list
Nov 30, 2021 -

Naples Chrysler Dodge Jeep Ram responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 14, 2021

Great service experience; estimate of needed service and repairs was accurate. No attempts to sell unnecessary services. Shuttle service was both friendly and timely. More

by jak34117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the outstanding review!

October 13, 2021

Charles is the best mechanic at the dealership only one that I will let work on my jeep he is very professional and knowledgeable and does the job right the first time thank you for all your hard work it d More

by Tom166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Chambers
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Tom, thank you for sharing your appreciation for our team member Charles!

October 06, 2021

Great service nice organization always quality workmanship. Highly recommend this dealership. Service advisor very helpful. More

by Joewilk45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Woodward, Michael Sullivan, Charles Chambers, Gary Shultz, Carlos Lora, Chaz Tatigian, Jose Rodriguez, Stan Chrzanowski
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the outstanding review!

Dec 01, 2021 -

Joewilk45 responded

Your welcome

October 02, 2021

Mike Sullivan was very nice, courteous & helpful. Our overall experience was awful. We had a 10:30 appt. The car sat in the lot for 50 minutes before it was taken in. We sat & waited till 1 pm for an oil More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Phyllis, thank you for sharing your appreciation for our team member Mike!

Dec 04, 2021 -

Phyllis responded

Really???? No reply to our actual experience at the dealership??? Someone didn't read the entire review.... READ AGAIN!!!

October 02, 2021

Very fast and courteous service! Dorene was busy at the moment I arrived so a manager got my service started. Everyone was very professional and friendly. More

by Kjpaulson70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorene Trammell
Dec 01, 2021 -

Naples Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review!

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