Naples Chrysler Dodge Jeep Ram - Service Center

Tyrone was very nice and helpful. The pricing for the service I was planning on receiving was extremely expensive for the project. I was told to fix my truck it would be $750. The part that needed to be service I was planning on receiving was extremely expensive for the project. I was told to fix my truck it would be $750. The part that needed to be replaced costs $89 and $40 for labor from my mechanic. $130 is practical for the work. $750 is outrageous!! Fix your prices!!! Especially with the pandemic that’s going on and people losing their jobs!! More

A+++ service I am undergoing cancer treatment and cannot drive but my neighbor uses my car to take me to all my appointments in Miami. Naples Dodge picked up my J I am undergoing cancer treatment and cannot drive but my neighbor uses my car to take me to all my appointments in Miami. Naples Dodge picked up my Jeep for service, called with estimate, repaired and delivered all as promised. The service writer even remembered why I needed pick up service and wished me luck with my treatments. I could not ask for better service or better humanitarianism. Thank you for taking care of everything for me. More

John Woodward was his usual stellar client service rep. Always a good experience working with him. He went to bat for me with the big guys and we won. Always a good experience working with him. He went to bat for me with the big guys and we won. More

NO RECEIPT CAN SOMEONE TELL ME WHY THE LAST TWO TIMES I BROUGHT MY TRUCK IN FOR SERVICE I NEVER RECEIVED A COPY OF THE WORK ORDER ? CAN SOMEONE TELL ME WHY THE LAST TWO TIMES I BROUGHT MY TRUCK IN FOR SERVICE I NEVER RECEIVED A COPY OF THE WORK ORDER ? More

We have been customers for the past 35 years because of the product and members of the dealership love the knowledge and friendly attitude of all. the product and members of the dealership love the knowledge and friendly attitude of all. More

Extra care taken to sanitize car after completion of the service. No appointment was needed and actual oil change service was done in a timely manner. service. No appointment was needed and actual oil change service was done in a timely manner. More

The Best Service Advisor Ever !!! I have been a customer of Naples Chrysler Dodge Jeep Ram for 10 years and have had only good experiences with both the sales and service staff. Howeve I have been a customer of Naples Chrysler Dodge Jeep Ram for 10 years and have had only good experiences with both the sales and service staff. However, I would like to mention one employee in particular, his name is Mike Sullivan. He is the "Best Service Advisor Ever". Each time I have taken my Jeep in for service Mike has been there to help. He makes the experience less stressful by keeping me informed and letting me know what is happening. I have complete confidence and trust in this person and highly recommend him as your adviser. More

Everyone was exceptionally helpful! Great experience as always! Great communication and quick too! Thank you for a great experience during a not so great time. Grateful for all the safety measures everyone always! Great communication and quick too! Thank you for a great experience during a not so great time. Grateful for all the safety measures everyone took. More

My visit to the Naples Jeep dealer was very pleasant. Tyrone Morgan immediately booked my car in and kept me posted on the progress of the repair. They did need to order a new part, it came in the nex Tyrone Morgan immediately booked my car in and kept me posted on the progress of the repair. They did need to order a new part, it came in the next day. I returned the next day, Tyrone set up transportation fo take me home, it was going to be a several hour job. When the job was finished Tyrone and the porter delivered my car to my residence. All the people I dealt with , Tyrone, mechanic and porter were all very nice and attentive. This was my first experience with the service dept at the dealer. I can only say that the service was excellent!!! More

Was first in line and service department was ready. Scheduled an oil change and 30000 mile check up. Check in people were wearing masks per covid. Lines were on the floor indicating where to stand. Sh Scheduled an oil change and 30000 mile check up. Check in people were wearing masks per covid. Lines were on the floor indicating where to stand. Short wait to completion. Check out was efficient. Sanitized my car before I left. More