Naples Chrysler Dodge Jeep Ram - Service Center

John Woodward understands what customer service is all about. He is highly professional and takes the time to communicate to keep you informed. Thanks John! about. He is highly professional and takes the time to communicate to keep you informed. Thanks John! More

I had a great experience Tyrone was really helpful my only problem was the car guy didn’t want to give me a ride home cause I 12 miles away only problem was the car guy didn’t want to give me a ride home cause I 12 miles away More

John Woodward has been of great service to us for years. John is always pleasant and is very helpful with good advice. Service is prompt and accurate and is explained in detail. We highly recommend him. John is always pleasant and is very helpful with good advice. Service is prompt and accurate and is explained in detail. We highly recommend him. More

John Woodward is excellent. Very helpful, goes above and beyond to get the answer to your question. Has a great personality and makes you feel very comfortable. Very helpful, goes above and beyond to get the answer to your question. Has a great personality and makes you feel very comfortable. More

Worst service I have ever seen I had taken my Grand Cherokee to this Naples dealership a number of times for service/ recalls etc. My experiences were always the same - terrible. I had taken my Grand Cherokee to this Naples dealership a number of times for service/ recalls etc. My experiences were always the same - terrible. Once after driving up there for a recall appointment, I was told after I got there that they did not have the part but assured me they would call when it came in. They never called! Another time I took my vehicle in for oil change etc. I chose to wait as I was told it would only take 45 minutes. I went for lunch and came back expecting it to be done. It was not and I waited for 4 more hours. Hard to believe, huh? Every time I asked why it was taking so long, they told me it was almost ready. Finally, I went back into the service department, as the service rep was right behind telling me I could not go back there. I learned that they had removed the cap where the oil is put in, then someone else started the car and sprayed oil all over the engine compartment. It took 6 hours before I got out of there! The last straw was when I went up there for an oil change, tire rotation and checked in and was told it would cost $105.00. I took my keys, left and told myself I would never go back and I have not. BTW, I got the work done at Tire Kingdom for $32.95 More

Awesome service!! I highly recommend Brian Gatzki in service!! He got me an appointment next day and communicated with me through the entire process. Top notch service! I highly recommend Brian Gatzki in service!! He got me an appointment next day and communicated with me through the entire process. Top notch service!! More

Great service and customer service for my Jeep My appointment with the Jeep Dealership for my routine maintenance was outstanding. Very well done, I was attended to quickly, the service representat My appointment with the Jeep Dealership for my routine maintenance was outstanding. Very well done, I was attended to quickly, the service representative was efficient, the service performed was efficient and effective. Great job! More

Service adviser John Woodward is a great service adviser .He is great to work with and listens to what ever the problem may be and is quite a pleasant person. John Woodward is a great service adviser .He is great to work with and listens to what ever the problem may be and is quite a pleasant person. More