Naples Chrysler Dodge Jeep Ram - Service Center

Recall I found it odd for the dealer not offering me a loaner vehicle. I only had my vehicle for just a month and had to take it in for service because of a I found it odd for the dealer not offering me a loaner vehicle. I only had my vehicle for just a month and had to take it in for service because of a factory recall. Disapointing ! Once I got the bro back and got home getting out of the vehicle I noticed the sill had grease marks from the technicians boots. Something that wasn’t there when I brought the car to them for its service. More

Very quick, efficient service. Bobby Gill took very good care of me as a first time user of service. Work was done quickly and my jeep returned in clean condition. Bobby Gill took very good care of me as a first time user of service. Work was done quickly and my jeep returned in clean condition. More

My experience was very good I have a ram 1500. Ive taken it back for recalls and every time it’s been great no problems so I strongly recommend Naples dodge. I have a ram 1500. Ive taken it back for recalls and every time it’s been great no problems so I strongly recommend Naples dodge. More

Service I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with hi I was so very pleased that my Jeep was serviced in a very brief time and that my advisor John Woodward was a excellent advisor and was spot on with his completion of my paperwork. He also advised me of a recall which he immediately had fixed. More

Great service from Rudy Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy s Brought my Dodge Ram is for a problem with the shifter and got excellent service from Rudy Vargas. Although the actual part was on back order. Rudy set me up with a car for a week and was great about calling me and giving me updates on the part. More

Excellent service experience by James Patton My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above a My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above and beyond to expedite the repair quickly so that I could have my jeep back before the weekend. James communicated on a regular basis to keep me informed of progress. The car was out of warranty however given the safety issue, Jeep cover half the cost of the repair. I greatly appreciate James and Jeep's attention to customer satisfaction. This is why I own two Jeeps (2018 Rubicon and 2015 Willys) More

fast and courteous John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing ab John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing about the fact that the place was being remodeled at the time of my visit. More

Wrong part ordered for repair / over charged Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a common practice at this dealership. Dealership has poor rating on social media. I can see why. More

Bobby got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. More

Don't go there for a simple Oil Change They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. Are you kidding? I left and went someplace else. I prefer to have maintenance done by the dealership. I think it is poor customer service not to let me make an appointment. More