Naples Chrysler Dodge Jeep Ram - Service Center

Wanted $475 to replace a $30 plug in part Took very good care of recall I was there for. Mentioned I had a front parking sensor out. There are 6 sensors on the front bumper but when one goes b Took very good care of recall I was there for. Mentioned I had a front parking sensor out. There are 6 sensors on the front bumper but when one goes bad apparently all 6 stop working. Quoted a price of over $450 to replace the one bad sensor. I was told the part is $250 and balance is labor plus it would have to be painted. The sensor is mounted on a chrome bumper. Just felt like I was being taken advantage of Very insulting. More

John is a gem! I have dealt with John in service for years. I always request him and he gives me the ViP treatment. He is very knowledgeable and a wonderful person a I have dealt with John in service for years. I always request him and he gives me the ViP treatment. He is very knowledgeable and a wonderful person and professional! I will continue to request john. I also think chrysler dodge has improved in customer service! More

Vehicle Service w/ Bobby Your dealership to include al employees from the Managers, Dealers, and a Superb Service Department. I have always had my vehicle serviced with you’ll Your dealership to include al employees from the Managers, Dealers, and a Superb Service Department. I have always had my vehicle serviced with you’ll without any issues, all personnel with the service department are nice and kind, I always get an really go Service person, this time it was Bobby he was superb with everything, he kept communication with me throughout the duration of this service, and let me know about everything that was going on, and what needs to be done, as well as how long it will take. Then Bobby immediately called and texted me when they were finished with the service on my vehicle That’s that’s what, I call Excellence with five (5) stars for him, if you had ten (10) stars, I would have gave Bobby ten (10) stars for his job with the service on my vehicle. More

Customer Service Took my Dodge Ram in for service James took really good care of me had my Truck in and out less than an hour. Excellent Service.. Took my Dodge Ram in for service James took really good care of me had my Truck in and out less than an hour. Excellent Service.. More

Recall My experience was very good. They were able to fix my care in a timely manner. Also, received a free car wash. Would def recommend them. My experience was very good. They were able to fix my care in a timely manner. Also, received a free car wash. Would def recommend them. More

eexelent and faster I have a good experience on the last two years ,regular oil service every 3000 miles and rotation of tires. So glad to have a great experience with s I have a good experience on the last two years ,regular oil service every 3000 miles and rotation of tires. So glad to have a great experience with service to my vehicle. More

Faster than I thought Very satisfied , other than the construction nosie I was very happy with everyone I talked with,and why do you need 25 words, sorry but that makes no Very satisfied , other than the construction nosie I was very happy with everyone I talked with,and why do you need 25 words, sorry but that makes no sense More

Pure LIES ALWAYS As usual, Lies. I ask the parts guy. Lets call him Mr. Specific! I need a key fob for 2016 jeep Grand Cherokee. Sir I deal in Specific’s. I need VI As usual, Lies. I ask the parts guy. Lets call him Mr. Specific! I need a key fob for 2016 jeep Grand Cherokee. Sir I deal in Specific’s. I need VIN number. OK. I give it to him. How much for a Key Fob. His Specific answer is $160.00. Me, Ok sign me up and we can also take care of the two recalls. Him Ok no charge for recalls. Me How long will it take. Him All computer 1 HR. Me OK. I get there and my service guy says it will be at least two Hrs. xxx. I say ok I need a loaner. HA HA HA. I said when I Leased this car I was told there would be a lonar program by the sales person. Lie. Him let me check on the loaner not. Lie Anyhow I expected that. Go to pay my bill $292.00 now. Oh sir did Mr. Specific tell you about the $80 dollar Program charge and the 30 dollar Disposal Charge? What ever that is supposed to be. You guys are worse that Pat Papanaue, and Bob Taylor put together Lying, Cheating car people from Top to Bottom. You cain’t get anyone to look you in the eye in that place! Except the girl running your credit card. If I ran my business that way I would be in front of every board known to Man! Have Gold Shovel give me a cal Doug Hendry More

CURTIOUS, QUICK, and COMPLETE - Oh, yes, FRIENDLY, too ! RAM TOUGH for the customer. JAMES PATTON was KIND & CURTIOUS to me and I suspect he’s this way to all he meets and greets ! ! ! CURTIOUS, QUICK, RAM TOUGH for the customer. JAMES PATTON was KIND & CURTIOUS to me and I suspect he’s this way to all he meets and greets ! ! ! CURTIOUS, QUICK, and COMPLETE - Oh, yes, FRIENDLY, too ! More

Sergio is top notch Things can go wrong, but Sergio cares and makes it right. He's pleasant, concerned, and helpful. Mechanics also seemed to care beyond quick fix. Things can go wrong, but Sergio cares and makes it right. He's pleasant, concerned, and helpful. Mechanics also seemed to care beyond quick fix. More