Naples Chrysler Dodge Jeep Ram - Service Center
Naples, FL
2,044 Reviews of Naples Chrysler Dodge Jeep Ram - Service Center
I brought my Jeep for an oil change, as well as fluid & filter change. Since it was going to take several hours, my service coordinator Laura arranged for me to have a rental. I picked up my Jeep the follo filter change. Since it was going to take several hours, my service coordinator Laura arranged for me to have a rental. I picked up my Jeep the following morning. However when I arrived home I noticed damage to the passenger side. I immediately called Laura, sent photos & she was able to confirm that when I brought it in, there was no damage. She coordinated with their body shop to completely fix the damage & again secured a rental car for me. Laura kept me abreast of the repair & let me know when my car was ready to be picked up. The repair was done to perfection. While I wasn’t thrilled that there was damage to begin with, I certainly understand that things happen. What I was thrilled with however, was the way it was handled by Laura & the dealership in general. More
Stephanie was prime since the first moment, very attentive and listening to all questions I had, texting me and letting me know the status of my vehicle all the time and explaining all due process w attentive and listening to all questions I had, texting me and letting me know the status of my vehicle all the time and explaining all due process with clarity More
Your staff was friendly, but I'll never purchase from a dealer, there are too many add-ons, upsells, and crap! dealer, there are too many add-ons, upsells, and crap! More
Already impressed with the amazing service in the past from this service department especially Laura and her team! Had a small issue after the last service and a true testament to customer service is how from this service department especially Laura and her team! Had a small issue after the last service and a true testament to customer service is how she handled it when not everything was perfect. Great job Laura! More
The service was great and you bought our fathers car for a very fair ptice a very fair ptice More