Naples Chrysler Dodge Jeep Ram - Service Center

VEHICLE SERVICE. very pleased with service advisors attention to vehicle specifics, Service person Kelli monitored the various intake concerns by communications wi very pleased with service advisors attention to vehicle specifics, Service person Kelli monitored the various intake concerns by communications with service techs to identify and resolve issue thus satisfy needs to make sure older car runs at its best. While waiting for my car with 7am appt. the dealership was clean and welcoming. More

I was very pleased with how fast you were able to get me in! I also loved how Laura kept me updated at all times! She was great in! I also loved how Laura kept me updated at all times! She was great More

Found the perfect car for my daughter and the whole process was very easy and the price was very fair. I would not hesitate to buy a second car here. process was very easy and the price was very fair. I would not hesitate to buy a second car here. More

Excellent Service Department at Naples Jeep. Explained to me exactly how the road hazard package I purchased worked. Great experience dealing with Laura Velasquez in the Service Department. Extr Explained to me exactly how the road hazard package I purchased worked. Great experience dealing with Laura Velasquez in the Service Department. Extremely helpful. More

Laura has always been helpful and conscientious of communication. She is willing to try to solve my problem. communication. She is willing to try to solve my problem. More

Kelli was amazing, very helpful. The tech sent videos of the work completed. Kelli kept us updated on progress. A great experience The tech sent videos of the work completed. Kelli kept us updated on progress. A great experience More

Good experience with Jonathan. In and out with regular updates. Couldn't ask for more. In and out with regular updates. Couldn't ask for more. More

I like to stop by whenever I have a question, I try to contact Laura Velasquez. He is very friendly and helpful every time. Great to have knowledge people like that in the Service Département. contact Laura Velasquez. He is very friendly and helpful every time. Great to have knowledge people like that in the Service Département. More

Handled my needs quickly and efficiently- appreciated the can do attitude of the staff at Naple CDJR can do attitude of the staff at Naple CDJR More

Bought a used 2023 Ram 1500 with 5300 miles took delivery in May of 2024. Radio issues freezing restarting back up camera frozen all other features are accessed through screen can’t be accessed. First I was in May of 2024. Radio issues freezing restarting back up camera frozen all other features are accessed through screen can’t be accessed. First I was told it was a software update a month later no update and we will order a new radio. Radio on order almost 4 months and it’s on intergalactic back order. Get the same runaround every time I stop in and ask about the parts. I believe the salesman knew about the radio issues and did not disclose the back ordered issues. I probably would not have bought the vehicle had I known the whole story. Now it’s dropped in service advisors lap and he has to come up with something when I stop by. I like the truck but I’m considering trading it off. International vehicle manufacturer and they can’t get parts. I’m just about done. More