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Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 857 reviews
April 10, 2019
Great Customer Service I was greeted by Mr Hector Cuevas who was very helpful with telling me about my vehicle. He suggested certain recommendations that my vehicle needed b I was greeted by Mr Hector Cuevas who was very helpful with telling me about my vehicle. He suggested certain recommendations that my vehicle needed but was not pushy when I decided against rage recommendations at that time. I also spoke with Mr Anthony Smith, who remembered me from a previous visit. He checked on me during the time in which I waited for the services to be completed on my vehicle. Mr Smith also answered questions that I had about a couple of vehicles that I was interested in. Both if these gentlemen left a great impression on me which will definitely have me to return to this dealership. More
by Smoke N
Employees Worked With
Hector Cuevas, Anthony Smith
April 06, 2019
Charles Review My experience was great! Very friendly, knowledgeable and professional, I would recommend Charles to anyone I know is looking to buy a vehicle. Thanks My experience was great! Very friendly, knowledgeable and professional, I would recommend Charles to anyone I know is looking to buy a vehicle. Thanks Charles!! More
by Blessed1
Employees Worked With
Charles Woods
April 05, 2019
Very grateful !! Kenneth Walter was very helpful as well as funny. My family and I really enjoyed our experience there, everyone was so kind and friendly. Thanks every Kenneth Walter was very helpful as well as funny. My family and I really enjoyed our experience there, everyone was so kind and friendly. Thanks everyone for being such amazing people!!! More
by Spraggins’s clan
Employees Worked With
Kenneth Walter, Cody Sasek
April 05, 2019
Awesome Sales and Service Team The sales and service team at River Oaks Chrysler Jeep Dodge and Ram are outstanding. I have purchased 2 vehicles and they go above and beyond any exp The sales and service team at River Oaks Chrysler Jeep Dodge and Ram are outstanding. I have purchased 2 vehicles and they go above and beyond any expectations. The sales team is very transparent and fun to work with. The service department does an outstanding job keeping me informed on any maintenance and mechanical repairs. Keep up the great work More
by Go Cubs Go 2019!
Employees Worked With
Ray Czarnik, Moe Muhsen, Bob Gatelis, Scott Czarnik
April 03, 2019
Awesome! Great customer service, friendly staff. Would recommend for sure! Came in needing a car, they worked with me and now I am riding in my new but used ca Great customer service, friendly staff. Would recommend for sure! Came in needing a car, they worked with me and now I am riding in my new but used car. More
by Trice1990
Employees Worked With
Charles Woods
April 02, 2019
Excellent customer service The people at Napelton really make you feel like they’re trying to help you instead of just trying to sell you a car. Highly recommended! The people at Napelton really make you feel like they’re trying to help you instead of just trying to sell you a car. Highly recommended! More
by Kidae
Employees Worked With
Anthony Smith
April 01, 2019
Great Expierence Ken made what should have been a very stressful process into a pleasant one. He drove out my now owned Nissan Sentra to my house because I had recentl Ken made what should have been a very stressful process into a pleasant one. He drove out my now owned Nissan Sentra to my house because I had recently had knee surgery. I was able to test drive the car and make my decision without going to the dealership. He was very professional and helped me step by step. I would highly recommend Ken to anyone looking to purchase a new vehicle. More
by Esenft25
Employees Worked With
Kenneth Walter
March 30, 2019
New Jeep Compass Adam was great with helping pick and lease my new Jeep Compass. He was so knowledge on all the cars and trucks and truly made my experience fast and e Adam was great with helping pick and lease my new Jeep Compass. He was so knowledge on all the cars and trucks and truly made my experience fast and easy. I would definantly recommend Adam and Napleton if your looking for a great place to buy a new car or truck. More
by DamianA6120
Employees Worked With
Ray Czarnik, Moe Muhsen, Adam Muhammad, Cody Sasek
March 28, 2019
Lucky us This is one of the best places to have in mind when it comes to buying a car, truck, jeep, Mr. Walter and I met a few years ago, he's the type of pers This is one of the best places to have in mind when it comes to buying a car, truck, jeep, Mr. Walter and I met a few years ago, he's the type of person you would love to known,and you can bet on it that you are going to leave out the door with something and somebody you can call if you are in need of excellent with your car dealer there at his place of business, you learn what the best can do in him, it made my day just to sit and have a conversation with him, you get more than just a car with him, it something to pass on More
by John
Employees Worked With
Kenneth Walter, Scott Czarnik
March 25, 2019
My Napleton experience They make you feel like welcome. Kind and warm staff. Very knowledgeable about the vehicle if they didn’t know they would find out. The finance depart They make you feel like welcome. Kind and warm staff. Very knowledgeable about the vehicle if they didn’t know they would find out. The finance department was very courteous More
by Jeff
Employees Worked With
Angela in finance , Anthony Smith
