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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.5
857 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 857 reviews

January 28, 2019

Timely customer service I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me More

by #Wrongwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 23, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 28, 2019

Very professional I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he rel More

by Ms.East
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
Feb 01, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram and we hope to see you again!

January 26, 2019

Great work Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. More

by mkjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Scott Czarnik
Jan 30, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us, Mkjr! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. We look forward to your next visit! Take care!

January 23, 2019

Worst Customer Service Ever! I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me differ More

by Keith G
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andrew is the xxx who had me go out to their place and did nothing to help me.
Feb 12, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We are disappointed to hear that you did not have a more positive experience with us at Napleton's River Oaks Chrysler Dodge Jeep Ram. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (708) 474-2300. We look forward to hearing from you.

January 21, 2019

Awsome experience I went in thinking I wouldn't get approved and Adam got me done !! Hes great and very knowledgeable I would recommend to any one and I will be back in More

by Dabosses81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad
Jan 28, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you for taking the time to leave a review for us at Napleton's River Oaks Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!

January 18, 2019

Big help! Adam was a huge help! He showed me the vehicle I was interested in right away without hesitation and without trying to get all my financial info firs More

by ChiJesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Scott Czarnik
Jan 22, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs.

January 17, 2019

Awesome Adam was beyond great from start to finish. He gave me options, he listened to what I wanted, he wasnt pushy and worked with me for almost 2 days stra More

by Sandoval,jess1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Adam Muhammad, Corey Dockery
Jan 22, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

January 14, 2019

Great experience I recently purchased a Chrysler. Adam helped me through it all; it was definitely a 10/10 experience. I didn’t feel at all rushed and got a really goo More

by Aboud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad
Jan 17, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 14, 2019

10/10 I recently purchased a vehicle, and I have to say it was definitely one of the best purchases I made. I got a clear explanation on the steps that need More

by Alsawi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen
Jan 17, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear that everything was completed to your satisfaction, Alsawi! Please let us know if there is ever anything else we can assist you with.

January 14, 2019

2014 KIA sorrento My wife was looking for three things, sun roof , third row suv, and back up camera in our price range and the miles we were hoping for. Roberto has b More

by Steve Yeaman
Recommend Dealer
Yes
Employees Worked With
Roberto Ortega
Jan 17, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new car, Steve! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

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