Norm Reeves Mazda

The service department is excellent. They know their business. They are efficient and immediately respond to any unexpected issues. I've been using them for 20 years. They know their business. They are efficient and immediately respond to any unexpected issues. I've been using them for 20 years. More

Nice experience buying car there. would come back again. I love my car so much would come back again. I love my car so much More

No hassle, honest & dedicated salesman Doyle sold me my old Hyundai I had to lay to rest 16 years ago. Freeman Mazda of Irving is still outstanding in customer service, thus far! old Hyundai I had to lay to rest 16 years ago. Freeman Mazda of Irving is still outstanding in customer service, thus far! More

The service was excellent and I really appreciate the transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting transparency in the process as well as the accommodations in the service center. WiFi, coffee, water, and the car wash give this an edge over getting my car serviced elsewhere. More

The staff are like no other! They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to m They make me feel family! Cade always greets me at my door, with the biggest smile and uses my name! :) Ms Terry always takes the time to say hi to me and I recently learned gives the best hugs! They always have a nice loner car that makes me consider an upgrade! The facility is clean and inviting! Bryan, Sal, Shane, and Angela always go out if their way to make me feel special when they’re helping me with my work order! They are a family and they make you feel like you just got home for dinner! Love and appreciate them all! More

BEST AS ALWAYS! ! Terri and Angela were wonderful. I love Joshua's video updates.Great service. ! Terri and Angela were wonderful. I love Joshua's video updates.Great service. More

They are very nice, i love the video updates after and they are very clean! they are very clean! More

Process was quick and thorough. sales and Finance team were exceptional! Car was pristine and gassed up and ready for me sales and Finance team were exceptional! Car was pristine and gassed up and ready for me More

This was about as perfect as a car buying experience can be. I had made a deal with another area dealer for the same car, but it arrived at that dealership with transit damage, and they didn't offer to even be. I had made a deal with another area dealer for the same car, but it arrived at that dealership with transit damage, and they didn't offer to even repair the damage. I then located the same model and color car at Freeman and reached out to Randle in sales to see if they could match the other dealer's price. He assured me he could and we agreed to meet on Saturday. When we got there the car was cleaned up and on the front row ready to test drive. After a brief drive we were satisfied with the car and arranged for the deal to be completed. We then worked with Rodney in financing, who was also super nice and friendly. It is obvious that both Randle and Rodney are very experienced in the car business, and both were zero pressure and really just a pleasure to work with. I would recommend this dealership, based on our experience, to anybody looking for a new Mazda, or Hyundai for that matter. It was the best car purchase I have ever been part of, and I have purchased many, many cars in my lifetime. More

This was such an easy process this time around. Stephanie was wonderful in my vehicle procurement process. Since this vehicle was on order she kept me informed all along the way. Everyone at Freema Stephanie was wonderful in my vehicle procurement process. Since this vehicle was on order she kept me informed all along the way. Everyone at Freeman was great that i worked with. Only took about two hours to get everything done. More