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Norm Reeves Mazda
Irving, TX
991 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 991 reviews
July 22, 2021
had an oil leak from a casting defect on my CX5 cylinder head. The repair was covered by warranty and I had a nice CX5 loaner vehicle while the repair took place. I got weekly updates from Shawn on the sta head. The repair was covered by warranty and I had a nice CX5 loaner vehicle while the repair took place. I got weekly updates from Shawn on the status of my repair and was very pleased with the whole experience. More
by rbremer
Employees Worked With
Stephanie Foreman
July 21, 2021
Best service in DFW ... I will always drive a car from Freeman because of the service department! Thank you Freeman Mazda for taking good care of my cars Freeman because of the service department! Thank you Freeman Mazda for taking good care of my cars More
by TexasDiva
Employees Worked With
Stephanie Foreman, Cliff Legrande, Adam Cooper, Edida Cruz, Matt Harris, Michael Ray, Jim Deboer, Russ Cooper, Charles Peters, Steven Van Looy
July 20, 2021
I've always been impressed with Freeman Mazda's service department. Easily the best service department I've ever used, regardless of make of car. department. Easily the best service department I've ever used, regardless of make of car. More
by guyincognito
Employees Worked With
Terri Dixon, Angela Engle
July 20, 2021
Very professional and they always seem to do a great job. They explain everything that they are going to do and the time frame that it takes. They explain everything that they are going to do and the time frame that it takes. More
by Bsw
Employees Worked With
Lance Wilson, Terri Dixon, David Pearson, Angela Engle, Rodney King
July 20, 2021
Wonderful experience I would highly recommend this dealership to my friends and family and coworkers you guys were the only one and the area with a fair price dealership to my friends and family and coworkers you guys were the only one and the area with a fair price More
by Buffabraham07
Employees Worked With
Lou, Rodney King
July 19, 2021
Great service. Waiting lounge is clean and I will be back. Never had an issue with Mazda service. Great team. We have been customer since 2016 back. Never had an issue with Mazda service. Great team. We have been customer since 2016 More
by blancoroci
Employees Worked With
Stephanie at sales great service, Terri Dixon
July 18, 2021
The Ne Plus Ultra of Customer Experience. Professional, patient, proficient, family focused. Stephanie and Steven cared for us like family. No questions left unanswered. Bravo. patient, proficient, family focused. Stephanie and Steven cared for us like family. No questions left unanswered. Bravo. More
by HelpAlongYourWay
Employees Worked With
Martin Ramon, Trent Boe, Stephanie Foreman, Steven Van Looy
July 15, 2021
My experience in the service department was truly exceptional. From the greeting to the pick up it was flawless! I will definitely be back again. exceptional. From the greeting to the pick up it was flawless! I will definitely be back again. More
by MindyLo
Employees Worked With
Salvador
July 15, 2021
People always notice how well a dealership treats customers AFTER the sale. The service department continues to impress and win me as a lifetime customer. customers AFTER the sale. The service department continues to impress and win me as a lifetime customer. More
by Christopher Decker
Employees Worked With
Shawn Riley
July 15, 2021
Stephanie did a great job. Very pleasedI will only do Stephanie did a great job. Very pleased I will only do business with the Freeman family. They have take care of me for the last 46 years. Thanks fo Stephanie did a great job. Very pleased I will only do business with the Freeman family. They have take care of me for the last 46 years. Thanks for your support. More
by jp_ranch
Employees Worked With
Stephanie Foreman
