Norm Reeves Mazda

I especially liked the video that the service department sent via text message. It helped me know that the car was being worked on and what the issues were. sent via text message. It helped me know that the car was being worked on and what the issues were. More

This is an exceptional dealership. I've owned three Mazdas over the years and have never had anything less than a great experience here. Terri and her service team are The Best. Mazdas over the years and have never had anything less than a great experience here. Terri and her service team are The Best. More

Stephanie is the best she took care of me in less than a couple of hours. I couldn’t be happier with my New cx30. couple of hours. I couldn’t be happier with my New cx30. More

Wonderful service, nice redesigned waiting area—Terri snd Angela always treat me like a valued customer! I love the new video review of the service provided — very innovative. Angela always treat me like a valued customer! I love the new video review of the service provided — very innovative. More

After a miscommunication during a normal maintenance appointment on my 2018 CX-5 leased vehicle I had to return to the dealership due to a pretty bad oil leak. Terri met me when I drive up into service. appointment on my 2018 CX-5 leased vehicle I had to return to the dealership due to a pretty bad oil leak. Terri met me when I drive up into service. She was so caring and explained that parts can be hard to get these days due to pandemic. Sean kept me up to date for 2 days. Very professional. Sean then had my car valet to my residence. I’m very pleased how they made a bad situation wonderful. Terri and Sean went above and beyond for me. I was the JP Morgan underwriter for years for this dealership. While I’m not with JP Morgan since being laid off due to covid, this dealership has really stepped up and assisted me. Terri & Sean are outstanding employees and should be given a huge “pat on the back” for their exceptional performance. Thank you Susan Zmak More

Working with Edida was amazing and she made helped make this the most painless car buying experience ever!!! I highly reccomend her to anyone looking to buy this the most painless car buying experience ever!!! I highly reccomend her to anyone looking to buy More

Worked with me on hammering out warranty issues and making sure the repair process fit my schedule. Had some helpful tips to consider in the future. making sure the repair process fit my schedule. Had some helpful tips to consider in the future. More

First class service, lovely staff. From the booking to the car being serviced and cleaned, the process is faultless. I was also updated as to how the service was going, while I waited. The facilities the car being serviced and cleaned, the process is faultless. I was also updated as to how the service was going, while I waited. The facilities I used while I waited for the service are also superb. Very comfortable and clean. More

Stephanie Foreman is so kind and worked hard to help me get the car I wanted! She is amazing and is the reason I stay with Mazda. get the car I wanted! She is amazing and is the reason I stay with Mazda. More

Fast and convenient service. Friendly and helpful staff. It is a good location for me since I live in Irving. Good Job! I will return for my next service appointment. It is a good location for me since I live in Irving. Good Job! I will return for my next service appointment. More