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Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The waiting area was clean and comfortable. The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT The wait was less than one hour and everyone kept me informed on the process. Snacks were GREAT More
The service writer was very pleasant and accurate, and her car was finished in a reasonable amount of time and for a reasonable price. We will be back. her car was finished in a reasonable amount of time and for a reasonable price. We will be back. More
They provide a clean and comfortable area for customers to wait. They are very friendly and professional, and keep the customer updated as they go. to wait. They are very friendly and professional, and keep the customer updated as they go. More
Lauren was awesome. She was responsive and attentive which was comforting when you’re driving 4 hours each way to buy a car! 🤣 The car was exactly what we were looking She was responsive and attentive which was comforting when you’re driving 4 hours each way to buy a car! 🤣 The car was exactly what we were looking for! More
In previous car deals, I was unprepared with having to work with pushy salesmen. With Freeman Mazda, I was treated with exceptional care purchasing my new car. Working with Sales Rep Kharion King-Kemp work with pushy salesmen. With Freeman Mazda, I was treated with exceptional care purchasing my new car. Working with Sales Rep Kharion King-Kemp was the best salesman I've ever worked with. Kharion was able to locate the vehicle I wanted base on my interests with ease. While finalizing the deal, Rodney King was very helpful, kind, and professional which made the entire car buying process seamless and an overall great experience! More
I’ve had my car serviced at Freeman Mazda twice and both times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they a times I’ve received exceptional service. They work fast and the staff is very professional. I love that they send you a video showing you what they are doing and the actual state of your car. Highly satisfied. Will continue to take my car there. Highly recommend it! More
We love working with Stephanie Foreman! After a terrible experience with classic old-school hard-nosed salesmen at True North Mazda, a friend recommended Stephanie at Freeman, and we thank After a terrible experience with classic old-school hard-nosed salesmen at True North Mazda, a friend recommended Stephanie at Freeman, and we thank him every time we see him for that. Freeman is an above-board dealership that cares about their customers and making sure they have a great experience. Communication is clear and there are no under-handed surprises at the end. Stephanie in particular is super friendly and goes out of her way to make sure the entire process is smooth and painless. This is our second purchase from her, and we expect our next one will be as well! The service department is also friendly and accommodating. The facilities throughout the dealership are very nice and comfortable as well, which just demonstrates again the dealership’s commitment to providing a pleasant experience. More
I’ve owned a lot of cars. I’ve spent a lot of time in dealer service departments. And I can honestly say that Freeman Mazda’s service team is the best I’ve ever worked with. L I’ve spent a lot of time in dealer service departments. And I can honestly say that Freeman Mazda’s service team is the best I’ve ever worked with. Last year, Terri and Angela went to bat for me with Mazda on a warranty issue. They didn’t have to do it – but it was the right thing to do, and their support saved me a bunch of money. I’ve owned three Mazdas so far. They’ve all been exceptional cars. Fortunately, Freeman Mazda has a service department to match. More