Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Mazda
Irving, TX
991 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 991 reviews
May 04, 2021
Worked hard to make vehicle ready for pick up on short time frame. Promptly corrected 1 major and one minor cosmetic issue with the purchase. Communication was excellent. time frame. Promptly corrected 1 major and one minor cosmetic issue with the purchase. Communication was excellent. More
by Doctorkaye
Employees Worked With
Michael Ray
May 04, 2021
My salesperson Raide was very helpful and great to work with. He worked with me to find the perfect car for my needs. Everyone was helpful and professional. with. He worked with me to find the perfect car for my needs. Everyone was helpful and professional. More
by gschirpik
Employees Worked With
Raide Hippolyte
May 03, 2021
I had a very pleasant experience with the dealership. The employee that assisted me was friendly and courteous, she went above and beyond by keeping us informed on how long we would be waiting. The employee that assisted me was friendly and courteous, she went above and beyond by keeping us informed on how long we would be waiting. More
by celest.wyatt
Employees Worked With
Angela Engle
May 02, 2021
Stellar Service Department. Angela was amazing and made my experience so seamless from the time I walked in to checking out. I have never been let down by this dealership my experience so seamless from the time I walked in to checking out. I have never been let down by this dealership More
by Dsvatek
Employees Worked With
Terri Dixon, Angela Engle
May 02, 2021
Stephen Vaeth was awesome .He knew what he was doing and he delivered the goods earlier than expected-something not happening other places since COVID.Thank you Sir. he delivered the goods earlier than expected-something not happening other places since COVID.Thank you Sir. More
by iduvinaacosta
Employees Worked With
Stephen Vaeth
May 01, 2021
I really enjoy how quickly I've been taking care of every time I bring my vehicle in for service. I'm truly happy I found this dealership time I bring my vehicle in for service. I'm truly happy I found this dealership More
by harvischak2
Employees Worked With
Rodney King, Steven Van Looy
May 01, 2021
From the personalized welcome, to the text and in person updates, to the completion of the service and check out, Angela is exceptional and courteous! she has been my service representative for 7 years and updates, to the completion of the service and check out, Angela is exceptional and courteous! she has been my service representative for 7 years and 2 cars! More
by Janet
Employees Worked With
Stephanie Foreman, Terri Dixon, Angela Engle
April 30, 2021
Kris really was exceptional. I came in not in the best of moods from dealing with other dealerships and their deceptive tactics. But he was transparent during the whole process and I even got a better ra of moods from dealing with other dealerships and their deceptive tactics. But he was transparent during the whole process and I even got a better rate than what I came in preapproved for. More
by Hosmtony
Employees Worked With
Kris McEntyre
