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Norm Reeves Mazda
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professional, Quick, Customer Service Oriented After stopping by a couple other dealerships and feeling pressured or taken advantage of, I decided to check out Freeman Mazda. The sales associate, E After stopping by a couple other dealerships and feeling pressured or taken advantage of, I decided to check out Freeman Mazda. The sales associate, Edida, took the time to listen to all of my qualifications for buying a vehicle and was able to offer several options within my price range. I test drove a couple, then was undecided so I left. Upon returning, the vehicle was still set to the side and I felt no pressure to buy, but was able to test drive and take the time my girlfriend and I needed to make clear decision. Through the entire buying process Edida was understanding, patient, and helpful. I cannot recommend Freeman Mazda and sales associate Edida Cruz enough! More
Experience overall I always have great service. The only problem I have is a lot of times you called to make an appointment they either don't answer or when they answer I always have great service. The only problem I have is a lot of times you called to make an appointment they either don't answer or when they answer you on hold for a while so I wind up making the appointment over the internet More
Freeman Mazda Continues To Deliver Top Service I have been a dedicated customer since 1996 due the quality of service provided by Freeman Mazda! They continually strive to determine what is needed I have been a dedicated customer since 1996 due the quality of service provided by Freeman Mazda! They continually strive to determine what is needed and give fast service! The success is due to the dedication of their employees! More
Best New Car Purchase Everyone at the dealership made me feel so welcome. I wasn’t rushed when explaining the new features and invited back if I had any questions. Great ex Everyone at the dealership made me feel so welcome. I wasn’t rushed when explaining the new features and invited back if I had any questions. Great experience. Staci and Lance in sales were great. Love my car! More
Freeman has always been a top notch dealership I truly appreciate the Freeman dealerships, I have visited all of them. I have also recommended them multiple times for many years. I have assisted ma I truly appreciate the Freeman dealerships, I have visited all of them. I have also recommended them multiple times for many years. I have assisted many friends and family members find cars and Freeman is always the first I start with. Thanks again for your friendliness and integrity. More
Great experience with Mr Cooper and Freeman Mazda I live out of town and purchased a car sight unseen from Russ Cooper at Freeman Mazda in Irving Texas. Buying a car without driving it is always conce I live out of town and purchased a car sight unseen from Russ Cooper at Freeman Mazda in Irving Texas. Buying a car without driving it is always concerning but with the help of Russ and his honest, and attentive assistance the experience went very well. I wanted a car that was hard to find in the trim level and color I wanted so I needed to buy the car out of my area. Russ described the car for me in great detail and helped me set up a third-party inspection (Lemon Squad) to give me further assurances that the car was in good shape. Once I decided to purchase the vehicle Russ and the finance department at Freeman moved quickly to send the paperwork and set up a shipping delivery for me. They made it fast and easy and I felt very assured I was getting a great car at a great price with minimal hassle. Russ was always available to answer my constant questions, treated me with respect and returned communications quickly. The car is exactly what I wanted. Many thanks to Russ Cooper and the team at Freeman Mazda. Highly recommended. More
Freeman Mazda does an amazing Job I worked with Tito who provided an amazing service and went above and beyond to meet our expectations. The moment we spoke to him about purchasing a n I worked with Tito who provided an amazing service and went above and beyond to meet our expectations. The moment we spoke to him about purchasing a new car, he put us at ease and made the whole process so easy from selecting a car to purchasing it.He was even willing to communicate around 11pm even though that is usually outside of business hours. Overall, we are extremely happy with Tito's work ethic and would surely recommend him and Freeman Mazda to anyone who is looking to purchase a new vehicle. More
Purchased used car Worked with me the entire time. Happy with the experience. Very welcoming. Had the vehicle ready for me when I arrived. Would not mind going back Worked with me the entire time. Happy with the experience. Very welcoming. Had the vehicle ready for me when I arrived. Would not mind going back. More
Great service Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this se Service is consistent, reliable, and efficient. Everyone there is incredibly friendly. I always have a great experience and have been going to this service center for the last 5 years. More
Great place to purchase both new and used cars , very good customer service, I was so satisfied when edida cruz took really good care of all my questions , very good customer service, I was so satisfied when edida cruz took really good care of all my questions More