Norm Reeves Mazda

All I can say is Stephanie is THE BEST!!!!!! She told me eve She is so sweet and smart!!!! I will go back to her for my 3rd car!!! She did more than what was expected and she is very knowledgeable in knowing th She is so sweet and smart!!!! I will go back to her for my 3rd car!!! She did more than what was expected and she is very knowledgeable in knowing those vehicles!!! Great personality!!! She is sooo caring!! 😊😊😊 More

Purchase of pre-owned Mazda I saw an online ad for the type of car I wanted. I was contacted by Michael Ray, Freeman Mazda's internet salesman. He was very nice over the phone an I saw an online ad for the type of car I wanted. I was contacted by Michael Ray, Freeman Mazda's internet salesman. He was very nice over the phone and he reserved the car for me for a day until I could go see it. It was about a 50 mile trip in a rental car because my car had been totaled. When I got to the dealership, I met Michael and he showed me the car. I was a cash customer and their offfer to me was a good deal, so I purchased the 2016 Mazda6, on the spot. They offered to clean up a few cosmetic flaws in the car, at no cost. Since I was there in a rental car, I could not take it right then. My salesman, Michael Ray offered to bring the car to me the following morning. Now that's what I call the best service imagineable!!!! The paperwork was well handled by Nora Ramza (very courteous) and they agreed to hold my personal check until I received my claim check for my loss, from my insurance company. I received the check for my loss, 6 days after my accident. Great job AAA car insurance. They too deserve a 5 star rating. I would recommend Freeman Mazda to anyone. More

Great service Every visit to Freeman Mazda is positive. Pleasant and efficient staff make each service appointment great. I no longer dread scheduling maintenance Every visit to Freeman Mazda is positive. Pleasant and efficient staff make each service appointment great. I no longer dread scheduling maintenance because the service advisors are knowledgeable and prepared to get me in and out as quickly as possible. The customer lounge is very nice and comfortable so waiting while my car is being serviced is no hardship. More

Excellent experience Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought and have service at freeman Mazda More

Great purchasing experience! I had an easy, smooth experience purchasing my 2018 Mazda 6! Steven was friendly, informative, and helpful in getting me the exact car I wanted. The p I had an easy, smooth experience purchasing my 2018 Mazda 6! Steven was friendly, informative, and helpful in getting me the exact car I wanted. The paperwork process was simple and quick as well. I left feeling very happy with the whole process. More

Getting a car has never been easier I loved my experience in Freeman Mazda, everyone was super friendly, explained everything very detail. Without a questiin I made the best choice getti I loved my experience in Freeman Mazda, everyone was super friendly, explained everything very detail. Without a questiin I made the best choice getting another Mazda! More

Great shopping experience . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attent . No preasure, we visited months in advance and mentioned from the beginning that we were only looking at the time, they were very friendly and attentive. We came back to the sales person that helped us initially and bought 2 cars from him. Very knowledgeable and attentive. Finance person was also very friendly, he presented additional options but did not pressure us. More

So accommodating! Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment Cliff and the whole service team were incredibly friendly, professional, so knowledgeable, and very accommodating. I had to reschedule my appointment to next day and although it was a Friday and being book solid, Cliff squeezed me in to accommodate me! Will only bring our Mazdas here for service! More

Fast & Friendly Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. Everyone was very friendly and fast to accommodate our needs in service. The need was simple, but they recognized that and took care of it right away. The customer Lounge is well stocked with goodies as well. More

Poor customer service Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. Don't trust their inspection on used vehicles. They sold a used BMW with a passenger door lock not working. Agreed to fix and never ordered the part. When they do get the part it takes 2 hours to determine they don't have the right tool. So I get a loaner. A disgustingly dirty Elantra with a low tire. 2 days and I still don't have my car back yet. Will never do business with Freeman again More