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Norm Reeves Mazda
Irving, TX
995 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish.
We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 995 reviews
April 18, 2018
friendly & professional staff I really appreciate your professional and friendly staff, a comfortable place to wait while servicing my car which is always less time than I think it I really appreciate your professional and friendly staff, a comfortable place to wait while servicing my car which is always less time than I think it's going to take! And- you guys always wash my car! More
by Diana2016
Employees Worked With
Cliff Legrande, Terri Dixon
April 17, 2018
Terry and Cliff in service are fantastic! Terry in service is your best decision! She earns people's trust, whuch is the most important thing in business & life. Cliff in service is excellent Terry in service is your best decision! She earns people's trust, whuch is the most important thing in business & life. Cliff in service is excellent, he answered all my questions and kept my informed and reassured. He even helped me with something related to the collision center. Collision center purchased for me a paint pen, Cliff in service walked me back to parts and made sure i got the right paint that I needed. He even came out to look at my car to see where i was needing to use it and offered suggestions like don't leave paint pen in car or it might exploid in heat. This was on a seperate visit from my service one this survey is for. They meet your needs, I don't even mind hearing bad news from them because i believe and trust that they are telling me the truth. Thank you Terry and Cliff!!!! More
by Dimondc
Employees Worked With
Cliff in service Irving Mazda, Terri Dixon
April 14, 2018
Best car buying experience I went looking for a certain car online and from the second I walked in to the second I walked out with that car l, was the best experience I have eve I went looking for a certain car online and from the second I walked in to the second I walked out with that car l, was the best experience I have ever had. There was no push at all, and they were super friendly. More
by Dillon_p
Employees Worked With
Finance guy , Jim Deboer
April 07, 2018
Great experience and service. I would like to say that my experience as a client with Mazda has been excellent. The sales representative was really nice and helpful to make my deci I would like to say that my experience as a client with Mazda has been excellent. The sales representative was really nice and helpful to make my decision to buy a vehicle. Overall all the staff was great. More
by Nancy-Mazda 2016
Employees Worked With
Christina Figures, Stephanie Foreman, Angela Engle, Rodney King
April 06, 2018
Nice and easy You guys have a great salesperson Stephanie Foreman is excellent, was nice doing business with her. She really made our buying an easy experience. She You guys have a great salesperson Stephanie Foreman is excellent, was nice doing business with her. She really made our buying an easy experience. She treats every customer the same very professional. Thank You More
by Silvia 1
Employees Worked With
Stephanie Foreman
April 04, 2018
Fantastic buying experience! Recently purchased a 2018 Mazda CX-5 from Freeman with Stephanie Foreman. She was very knowledgeable, helpful and truly made the buying experience a p Recently purchased a 2018 Mazda CX-5 from Freeman with Stephanie Foreman. She was very knowledgeable, helpful and truly made the buying experience a pleasure. More
by Patrick Scott
Employees Worked With
Stephanie Foreman
April 04, 2018
Always excellent. We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a si We always feel confident that we’re getting great advice to go along with the great service Angela and the service crew provide. This time it was a simple oil/filter change. Nothing more was needed. More
by TerryTx
Employees Worked With
Edida Cruz, Angela Engle, Michael Ray
March 31, 2018
Always professional and friendly. Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all Terri always takes good care of me 😀. The service center has very professional employees that take the time to make you feel welcomed. Thanks for all you do! More
by Pennyandi
Employees Worked With
Terri Dixon
March 29, 2018
Excellent and caring. Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options f Understood the issues and handled the problem quickly and efficiently. Also visited with the mechanic about the problem and reviewed several options for repair. Always keeping in mind the cost as well. More
by EARL KINCAID
Employees Worked With
Terri Dixon, David Pearson, Angela Engle
March 28, 2018
I appreciate Freeman Mazda The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the se The service is great & I mistakenly showed up a day early for my appointment but the staff was super nice about it & were still able to fulfill the service. Very much appreciated! More
by GoMazdaGo
Employees Worked With
I’m not sure of the name, I apologize. But everyone was very helpful.
