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Norm Reeves Mazda

Irving, TX

4.9
995 Reviews
Here at Norm Reeves Mazda, we want to provide you with the car-buying experience that you deserve. From finding the ride you want to help you through the financing process or services that you need, our team is dedicated to you from start to finish. We invite you to learn more about us at our dealership and to see what we are doing to help drivers near Irving, Dallas, and Grand Prairie, TX. Continue reading below to learn more.
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1840 E Airport Freeway

Irving, TX

75062

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Showing 995 reviews

March 23, 2018

Great people and fast excellent customer service Terri, Angela, Josh, Robert and everyone at Freeman Mazda are excellent customer service, courteous and awesome attitude people. Service and repair we More

by Juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
Mar 24, 2018 -

Norm Reeves Mazda responded

Thank you for the great review and for doing business with Freeman Mazda!

March 21, 2018

Nice people awesome service they care about their customers Terri, Josh and everyone at the Freeman Mazda Service department are such wonderful people. They care about their customers and keep my beautiful Maz More

by Shawn H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Terri Dixon
March 20, 2018

1st service Though I was mistakenly about an hour late for my appointment, the service people were very accommodating and courteous. It took a little longer than More

by annc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Mar 21, 2018 -

Norm Reeves Mazda responded

Thanks for the review and the feed back. We will definitely work on speeding up in the future.

March 17, 2018

Above and Beyond We were assisted by salesperson Edida Cruz and had the best car buying experience! Both Edida and her sales manager Larry made us feel like the most v More

by Helen53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edida Cruz
Mar 21, 2018 -

Norm Reeves Mazda responded

Thank you so much for the working with us and for such a wonderful review. We're glad you're part of the Freeman Mazda family.

March 07, 2018

Competitive Pricing From Start Our salesman Lance Wilson was great. Quotes online were far better than any other DFW Mazda dealership and they were able to work with me on getting t More

by samueltv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Wilson
Mar 07, 2018 -

Norm Reeves Mazda responded

Thank you very much for the review and for trusting in us to get you the very best deal. Enjoy your new car and welcome to the Freeman Mazda family.

March 03, 2018

Good Job!! Nice people and excellent work done in a timely manner. Convenient location off 183. I will continue to get my car serviced there. Thank you.... More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Mar 07, 2018 -

Norm Reeves Mazda responded

Thank you Irma!!!

February 20, 2018

Excellent Sales & Service Teams In researching which Mazda dealership from which to purchase in the Dallas area, the general suggestion was to come out to Freeman Mazda. A bit of a d More

by AMassmanHall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Mar 07, 2018 -

Norm Reeves Mazda responded

Thank you for the outstanding review and for making the drive to come see us. Welcome to the Freeman Mazda family.

February 16, 2018

Regular Service By far the best car dealership I have ever been to not only for purchase but service. Purchase process was stress-free and the service department empl More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Ramon, Christina Figures
Feb 25, 2018 -

Norm Reeves Mazda responded

Thank you Helen!

February 08, 2018

Superior Overalll Service From our initial visit inquiring about the Hyundai Tucson, then test drives, and finally settling on the Mazda CX-5, it was a wonderful experience. A More

by Tim62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Peters, Andrew Travis, Rodney King
Feb 15, 2018 -

Norm Reeves Mazda responded

Thank you very much and Welcome to the Freeman Mazda family.

February 07, 2018

Oil change service. It was a good visit but we had to wait two hours on our oil change. Which was a little much. Especially since we made the appointment in advance. More

by razschachr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Legrande
Mar 07, 2018 -

Norm Reeves Mazda responded

Thanks for letting us know and I apologize for the long wait. I will be sure to share your experience with the service manager. Thanks again.

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