Norm Reeves Mazda

Drop In Help I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was ve I knew appointments are always set for my car to have service, but I felt the need to get air in my tires and a rotation if possible. The staff was very polite, as if I had an appointment, took me into the office and advised me the possible wait time. I was able to have my service done and additional information was given me about my car! We set up a future appointment for more lengthy maintenance. And I am so glad I stopped at Freeman Mazda service, despite all the highway construction and driving confusion on Highway 183 and no appointment! It's a great business all the way around! More

Great!! as usual! Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience a Terri is the world's greatest service writer! She make the entire experience a real pleasure. My wife took the car in and even with her experience as a customer service representative she was impressed. More

Great Customer Service Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I a Angela always greats me with a smile and provides me with warm, friendly, and prompt Customer service! She makes servicing my vehicle hassle free. I always have a good experience at the Freeman Mazda Service Department. More

Sales Rep Mary Little is our Angel My daughter and I were truly blessed by an Angel the day we walked into Freeman Mazada (Irving Location). Mary Little went above and beyond working s My daughter and I were truly blessed by an Angel the day we walked into Freeman Mazada (Irving Location). Mary Little went above and beyond working so hard to get my daughter in a car that fit her budget and all the things my daughter wanted in a car. This woman was truly amazing and was up front every step of the way, My daughter got her car she wanted, and we had the pleasure of meeting a true angel that day. Thank you so much Mary Little. April and Heather Egan More

Great Customer Service I am very happy with Freeman MAZDA I have received excellent customer service over the years .. I just purchase a new car from Stephanie Foreman as m I am very happy with Freeman MAZDA I have received excellent customer service over the years .. I just purchase a new car from Stephanie Foreman as my sales person .. she is an asset to the MAZDA Brand. More

Amazing Car Buying Experience! I have just purchased my 4th Mazda and Stephanie Foreman has been my Sales Agent the last three times. She is so helpful and the car buying experienc I have just purchased my 4th Mazda and Stephanie Foreman has been my Sales Agent the last three times. She is so helpful and the car buying experience as painless as possible. I do not know how Freeman makes all my visits pleasant and done in such a timely manner. I tell everyone this, because I used to hate to buy a car, because of the torture most dealerships put you through. Freeman has perfected the buying experience. More

2013 CX-5 Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. Bought my CX-5 new at Freeman's. Terri Dixon as always been my service rep. Always friendly and helpful. Totally satisfied with the experience. More

Bait and Switch Worked with Russ who helped us 'look' for a vehicle. Not knowledgeable. Long story short, we were told all the numbers we agreed on were getting worke Worked with Russ who helped us 'look' for a vehicle. Not knowledgeable. Long story short, we were told all the numbers we agreed on were getting worked up. After waiting nearly an hour, we were given papers that listed numbers that were 1000s off from what we discussed. Walked out and got an even better deal BY FAR and better experience at Classic Mazda. Oh, Rodney was a smart xxx about the whole situation. Very appreciative that this happened and ended up in a better place. Everything happens for a reason I suppose. More

Mazda's Fabulous Adventure The CX-5 Grand Touring is the second Mazda I have purchased from this dealership. It is the first time Stephanie Foreman was my sales agent and she m The CX-5 Grand Touring is the second Mazda I have purchased from this dealership. It is the first time Stephanie Foreman was my sales agent and she made this experience amazing in record time. I enjoy my experience in the service department as well except for sometimes having a bit of a long wait. They do, however, keep me updated so i don't just sit there waiting for hours on end. This is a fantastic place to do business because they take care of you. They treat you like you are important to them. When spending the money I spend on a car, that is always appreciated. dee C. More

Good Experience The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you The service department is wonderful! They are very knowledgeable. They explain the problem with your vehicle and the repair needed or provided. If you have an extended wait they keep you updated on the progress of the work provided. The ladies who sit behind the desks—not so friendly. More