Norm Reeves Mazda

Recall I had a great experience at the dealership. Was warmly greeted by everyone from the time I entered the service department. My rent car was there waiti I had a great experience at the dealership. Was warmly greeted by everyone from the time I entered the service department. My rent car was there waiting for me. More

Lots of problems, lots of answers The trunk latch stopped latching last year. I did not realize this would cause the battery to drain completely. After the 3rd battery replacement in 6 The trunk latch stopped latching last year. I did not realize this would cause the battery to drain completely. After the 3rd battery replacement in 6 months, I brought it back to where I bought it. Terry was so understanding and helpful. I had to leave my car from Friday until the Wednesday after the 4th of July. The issue was the sensor from the trunk not latching. The service staff ran a complete check on my car and we now have a plan. Thank you for employing such knowledgeable, professional staff. More

Service visit I was just in for routine service (oil change and rotation). Great waiting area and work area (if needed). The staff is very friendly and customer-ori I was just in for routine service (oil change and rotation). Great waiting area and work area (if needed). The staff is very friendly and customer-oriented! More

Great experience! Everyone at Freeman Mazda is very friendly. We were well taken care of. From sales to finance we were treated with respect and never felt pressured. I Everyone at Freeman Mazda is very friendly. We were well taken care of. From sales to finance we were treated with respect and never felt pressured. I love my new Mazda6! More

Very informative. I brought a new customer to her. She was very methodical, sincere, and knowledgable about all the brands and a particular vehicle that my friend had i I brought a new customer to her. She was very methodical, sincere, and knowledgable about all the brands and a particular vehicle that my friend had in mind. There was no high pressure sales tactics. Can't wait to do business with her in the future. More

Just perfect Everybody is very nice, explains the conditions of the car, gives advice, very professional. Waiting area nice, clean, and quiet. The employee comes f Everybody is very nice, explains the conditions of the car, gives advice, very professional. Waiting area nice, clean, and quiet. The employee comes from time to time to inform about the status of the car. More

Issues with door seal. Brought the car in after a repair to the window motor. When driving home noticed a big air leak in the driver side window. Terri handled the situati Brought the car in after a repair to the window motor. When driving home noticed a big air leak in the driver side window. Terri handled the situation very professionally. Her personal attention made the difference. More

Very Friendly - no pressure or tension involved! I chose a Mazda 6 and was able to get a great Internet Price without having to negotiate. That, in itself, gives you 5 stars. Thank you, so much for I chose a Mazda 6 and was able to get a great Internet Price without having to negotiate. That, in itself, gives you 5 stars. Thank you, so much for that. Once the price was settled, it was a matter of going to the dealership and taking a test drive. Once again, no pressure, no tension. I met Christina and she was great. She answered all my questions and was very accommodating. Once I decided to buy the car, without a trade in, Christina was nice enough to pick me up at home, and that saved me the trouble.and expense of taking a taxi. The purchase took just over an hour, which is very efficient. Once I had my car, Christina helped me set up my phone and showed be the great features on my car Zoom, zoom!. More

Mazda service I really enjoyed my visit. everyone was super helpful and friendly. They knew me by name and really just felt like coming home for a visit. I really enjoyed my visit. everyone was super helpful and friendly. They knew me by name and really just felt like coming home for a visit. More

Best car buying experience ever! We purchased a Mazda CX-5 from Lance. The process was easy and painless. I like that he wasn't too pushy. The birth certificate is a very cute touch! We purchased a Mazda CX-5 from Lance. The process was easy and painless. I like that he wasn't too pushy. The birth certificate is a very cute touch! Thank you! More