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Norm Reeves Mazda - Service Center

Irving, TX

5.0
428 Reviews

428 Reviews of Norm Reeves Mazda - Service Center

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October 01, 2016

Happy Customer since 2008 :) Whether it's warranty, maintenance, or even getting it detailed, I'm always driving home with a well taken of CX9 and am very satisfied! More

by andiebiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Dixon, Angela Engle
October 01, 2016

Happy Customer Had no appointment and received, like always, very friendly and quick service. Had oil change and one of my car entry keys quit working and the other More

by Evie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Mayfield ws the name on the papers. Actually a yound lady at the servce desk took all my info, but I don't have her name
September 29, 2016

Freeman Mazda gets all As again! I always get the most amazing service from Freeman Mazda on my 2008 CX-9. Attentive and personable; fair and competent on repairs and regular maintena More

by Lisa123
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
September 25, 2016

OIL CHANGE/TIRE ROTATION Once I drove up to the Service drive, I was met promptly by Ricky. He checked in my car quickly & kept me informed during the waiting process until my More

by VooDooVal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
September 21, 2016

Excellent, friendly service! Wonderful staff and. Customer service. The waiting areas are always clean and it's fantastic that I can work (with wifi) while I'm waiting. Thanks! More

by Dbn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
September 20, 2016

BEYOND COMPARE I have dealt with some strange characters posing as "automotive experts". To be honest, I was disheartened to think that everyone acted this way. The More

by MARIANN
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
September 20, 2016

Oil change and tire rotation. Great customer service. I also like that we are updated on my vehicle and how much longer it'll take. Waiting area is clean with great snacks. More

by Val14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickie
September 10, 2016

took great care of me at a very reasonable expense. Ken was welcoming and accommodating. Had two service issues. Both were handled beyond my expectations. One was under warranty. Repairs included someth More

by Terry Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken
Sep 17, 2016 -

Norm Reeves Mazda responded

So glad to hear you were taken good care of in our service department! Extraordinary service, WOW!!! Thank you for the review!

September 07, 2016

Routine maintenance and Inspection Exceptional thoughtfulness and courtesy shown by Aaron. He reviewed my service performed and reminded me of my on line coupons. He also reminded me o More

by CLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in Service
September 02, 2016

Service Great Job!! Angela always takes great care of my vehicle. And the wait is never too long. What more needs to be said? Thanks for caring. More

by Grkids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Engle
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