428 Reviews of Norm Reeves Mazda - Service Center
Happy Customer since 2008 :) Whether it's warranty, maintenance, or even getting it detailed, I'm always driving home with a well taken of CX9 and am very satisfied! Whether it's warranty, maintenance, or even getting it detailed, I'm always driving home with a well taken of CX9 and am very satisfied! More
Happy Customer Had no appointment and received, like always, very friendly and quick service. Had oil change and one of my car entry keys quit working and the other Had no appointment and received, like always, very friendly and quick service. Had oil change and one of my car entry keys quit working and the other one was almost out. They replaced batteries I both and saved me the headache to mess with it. Thank you very much or another outstanding service visit with you. BTW, I come all the way from Bedford - could go to a place 1/2 mile away from my home. More
Freeman Mazda gets all As again! I always get the most amazing service from Freeman Mazda on my 2008 CX-9. Attentive and personable; fair and competent on repairs and regular maintena I always get the most amazing service from Freeman Mazda on my 2008 CX-9. Attentive and personable; fair and competent on repairs and regular maintenance. I highly recommend using them. More
OIL CHANGE/TIRE ROTATION Once I drove up to the Service drive, I was met promptly by Ricky. He checked in my car quickly & kept me informed during the waiting process until my Once I drove up to the Service drive, I was met promptly by Ricky. He checked in my car quickly & kept me informed during the waiting process until my car was completed. I was also checked out promptly. More
Excellent, friendly service! Wonderful staff and. Customer service. The waiting areas are always clean and it's fantastic that I can work (with wifi) while I'm waiting. Thanks! Wonderful staff and. Customer service. The waiting areas are always clean and it's fantastic that I can work (with wifi) while I'm waiting. Thanks! More
BEYOND COMPARE I have dealt with some strange characters posing as "automotive experts". To be honest, I was disheartened to think that everyone acted this way. The I have dealt with some strange characters posing as "automotive experts". To be honest, I was disheartened to think that everyone acted this way. Then I came back to Freeman. Home of my car purchase. Terri Dixon is a gem among all the automotive service. The staff could not be any better or knowledgeable. Now whenever any Mazda owner I meet is talking about repairs, I try to steer them to Freeman and Terri. Thank you for allowing her to assist us. More
Oil change and tire rotation. Great customer service. I also like that we are updated on my vehicle and how much longer it'll take. Waiting area is clean with great snacks. Great customer service. I also like that we are updated on my vehicle and how much longer it'll take. Waiting area is clean with great snacks. More
took great care of me at a very reasonable expense. Ken was welcoming and accommodating. Had two service issues. Both were handled beyond my expectations. One was under warranty. Repairs included someth Ken was welcoming and accommodating. Had two service issues. Both were handled beyond my expectations. One was under warranty. Repairs included something I hadn't asked for or expected. The other was not under warranty but something I was not able to handle myself. Ken, the service advisor, knew how to fix it. He did it himself and did not charge for it. Extraordinary service. Thank you. TL More
Routine maintenance and Inspection Exceptional thoughtfulness and courtesy shown by Aaron. He reviewed my service performed and reminded me of my on line coupons. He also reminded me o Exceptional thoughtfulness and courtesy shown by Aaron. He reviewed my service performed and reminded me of my on line coupons. He also reminded me of my free car wash. More
Service Great Job!! Angela always takes great care of my vehicle. And the wait is never too long. What more needs to be said? Thanks for caring. Great Job!! Angela always takes great care of my vehicle. And the wait is never too long. What more needs to be said? Thanks for caring. More