Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nucar Chevrolet of Lowell

Lowell, MA

Overview
Employees
Reviews
Vehicles
4.6
885 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
Contact Dealership

831 Rogers St

Lowell, MA

01852

Directions

By Type

Showing 885 reviews

March 04, 2024

Could not install my part then tried to give be run around about returning item I had to literally call GM to get correct answer then they changed their toon More

by MDC377
Recommend Dealer
No
Report | Print
Mar 07, 2024 -

Nucar Chevrolet of Lowell responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. - Steve Alesse, General Manager

March 03, 2024

Extremely expensive and unnecessary when it comes to service. Sales department will upsell you on everything then not provide information on the warranty they sell you. Place is a joke, no accountabilit More

by aboisvert978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Alesse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Scenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "Marty" Martyniak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stempien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Heath
Report | Print
Mar 05, 2024 -

Nucar Chevrolet of Lowell responded

Please contact me at your earliest convenience so that I can understand your issue and get you the help that you need. Sincerely, Steve Alesse, General Manager

March 03, 2024

For the most part, it’s a pretty good dealership, people are usually friendly. But I don’t think it should take 2 hours for an oil change to be completed. Also, when I showed up for my appointment, I was to More

by AuntieSassy4
Recommend Dealer
Yes
Employees Worked With
Steve Alesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you. Please let us know if there's anything else we can do for you. - Steve Alesse, General Manager

March 01, 2024

Great experience with all the service Was an outstanding place nice and clean and speedy service More

by P.demonico
Recommend Dealer
Yes
Employees Worked With
Don't remember but great guy
Report | Print
Mar 01, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! - Steve Alesse, General Manager

February 27, 2024

The repair was done fairly quickly, the repair was done very well and the truck looks like it never was in an accident. It did initially take a while for the dealership to get the parts needed in order to More

by ibrokethesputnik
Recommend Dealer
Yes
Employees Worked With
Ashley Boisvert
Report | Print
Feb 29, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! - Steve Alesse, General Manager

February 25, 2024

Love our experience We will very pleased with the service We would buy another car there More

by GGERALD45
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Feb 28, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

February 24, 2024

Very happy with the salesman knowledge about the vehicle I was looking for. I was also happy with the overall process of purchasing a car! More

by CAPPYSR
Recommend Dealer
Yes
Employees Worked With
Jamal
Report | Print
Feb 27, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! - Steve Alesse, General Manager

February 23, 2024

Jamal was very helpful throughout the experience. He was knowledgeable of the vehicle that I wanted and was not over the top. More

by Kmrurak
Recommend Dealer
Yes
Employees Worked With
Jamal
Report | Print
Feb 26, 2024 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Jamal and I look forward to working with you again down the road. - Steve Alesse, General Manager

February 22, 2024

It was a great experience with Pedro. He is very knowledgeable and provided excellent customer service while displaying an easy going attitude. He is the professional you can trust! De More

by ericmbillings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Nucar Chevrolet of Lowell responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Eric. - Steve Alesse, General Manager

February 22, 2024

I was absolutely satisfied with everyone that I came in contact with in the service department. Very helpful and friendly 😊 More

by ducksfore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Feb 23, 2024 -

Nucar Chevrolet of Lowell responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! - Steve Alesse, General Manager

1
...
16
17
18
...
89