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Nucar Chevrolet of Lowell

Lowell, MA

4.6
885 Reviews
Welcome to Nucar Chevrolet of Lowell, your local MA Chevy Dealership! We are your preferred Chevrolet dealer near Boston, Lowell, Lawrence, Tewksbury, Billerica and Nashua, NH. At Nucar Chevrolet of Lowell, we won’t give you the same old dealership experience. We do things the Nucar Way! We are ideally located near Routes 495, 93, and 3. At Nucar Chevrolet we really care, and we want you to get the best value on your new certified pre-owned or used vehicle. We want to make sure you have an enjoyable, stress-free time. When you visit our dealership you will be greeted with an expert team that can give you all the necessary information you need to make an informed decision. We want to make sure we exceed your expectations from test-drive to delivery.
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831 Rogers St

Lowell, MA

01852

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Showing 885 reviews

December 21, 2023

I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided ? And the communication wasn't the gr More

by BARRYG74
Recommend Dealer
Yes
Employees Worked With
Pedro, lisa . I am still working with them to correct a tire pressure sensor that had been changed out already. The work done to the truck during the safety check was never provided
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Barry, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. - Steve Alesse, General Manager

December 21, 2023

I liked the salesperson very much but I didn't like the way the financing was handled More

by ROBINC626
Recommend Dealer
Yes
Employees Worked With
I think his name was Chris but not sure
Dec 23, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. - Steve Alesse, General Manager

December 20, 2023

Great to work with Responsive polite and professional Called me when the work was done More

by JUNLIU027
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. - Steve Alesse, General Manager

December 20, 2023

Very pleasant and kind and easy to deal with That's it That's all I have More

by DAVEFRECK
Recommend Dealer
Yes
Dec 21, 2023 -

Nucar Chevrolet of Lowell responded

At Nucar Lannan Chevrolet of Lowell, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! - Steve Alesse, General Manager

December 20, 2023

I saw the car online, I left a message and the sales manager got right back to me to make an appointment to see and test drive the car( 2020 Impala Premier) it went well. I didn't get what I expected fo More

by ZEPPE1964
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Dec 23, 2023 -

Nucar Chevrolet of Lowell responded

I am glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. - Steve Alesse, General Manager

December 20, 2023

I left my truck to check the transmission on December 11, 23 and the engine oil was changed which had been changed on 11/22/23 I have to pay for it again as I needed this work it would have been done 20 days More

by Neto81thepainter
Recommend Dealer
No
Dec 22, 2023 -

Nucar Chevrolet of Lowell responded

I'm sorry to hear about your negative experience. I'd appreciate the opportunity to discuss it further. Please contact me at your earliest convenience. I look forward to hearing from you. - Steve Alesse, General Manager

Dec 24, 2023 -

Neto81thepainter responded

Hi I’m not happy about that

December 19, 2023

Everyone was very kind and helpful. Dealership was clean and seemed very organized. Just about all questions were answered More

by RHAUSLINGER
Recommend Dealer
Yes
Employees Worked With
Blake Nunn
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! - Steve Alesse, General Manager

December 19, 2023

5 My experience was a 5 from the time I got there till I left everyone was so professional. More

by edte10
Recommend Dealer
Yes
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. - Steve Alesse, General Manager

December 19, 2023

Good, easy in, easy out Time wise, more than reasonable, professional experience from start to finish More

by MARCALLOWAY
Recommend Dealer
Yes
Employees Worked With
Joe ?
Dec 20, 2023 -

Nucar Chevrolet of Lowell responded

Thank you for this amazing review! I really appreciate your business. - Steve Alesse, General Manager

December 17, 2023

I've had my Silverado there twice and the problem hasn't been fixed. Charged me $400 for a battery I didn't need. More

by Tbfish1
Recommend Dealer
No
Dec 19, 2023 -

Nucar Chevrolet of Lowell responded

I appreciate you taking the time to share your experience with our service department. Here at Nucar Lannan Chevrolet of Lowell, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to us at any time. - Steve Alesse, General Manager

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