Nucar Chevrolet of Lowell

What a great and friendly place to buy a car. Never put any pressure on us and was an excellent communicator with us. Never put any pressure on us and was an excellent communicator with us. More

This is the 3rd vehicle we have purchased here always excellent service. Very pleased will be back next time we need a vehicle excellent service. Very pleased will be back next time we need a vehicle More

Came in to look at the Telluride on the lot and was greeted by Steve, he immediately recognized the one we saw online. Everything went very smooth from there on out, we will be returning customers. greeted by Steve, he immediately recognized the one we saw online. Everything went very smooth from there on out, we will be returning customers. More

Repair was completed quickly. Jim and Joe from the service department were courteous and upfront. Jim and Joe from the service department were courteous and upfront. More

Excellent buying experience at Nu Car in Lowell. Highly recommended. I would buy there again. Highly recommended. I would buy there again. More

This is my 2nd vehicle from Pedro and he made the whole process extremely easy and even faster the 2nd time around. I will definitely be returning in the future for my next lease process extremely easy and even faster the 2nd time around. I will definitely be returning in the future for my next lease More

Pleasant reception, efficient service, kind people. Would recommend service department to anyone looking for car service Would recommend service department to anyone looking for car service More

Always have been happy with the service and the service people I come in contact with, if I trade my 20.15 Silverado in I will come here first. Truck is in mint condition but at 50,000 it’s time to change. people I come in contact with, if I trade my 20.15 Silverado in I will come here first. Truck is in mint condition but at 50,000 it’s time to change. More

Jim was very helpful and was able to help me in a timely manner even though they were short staffed and I was a holiday. manner even though they were short staffed and I was a holiday. More

I have never had an issue before and I have had my oil changed there ever since I got my 2017 Equinox. I had told the Service Advisor that I had a coupon for the oil change and tire rotation but he never changed there ever since I got my 2017 Equinox. I had told the Service Advisor that I had a coupon for the oil change and tire rotation but he never asked to see it and said that he would apply it to the invoice. The coupon that I had (coupon code : 8995W expires 10/7/2023) Coupon price was $89.95 which states that it is good for 6 Quarts Full synthetic oil, Tire Rotation, Change Oil filter. Top off ALL fluids, and perform Multi point Inspection. My 2017 Equinox has a 2.4_Liter_DOHC engine and when I check the invoice it said that my Package was $99.95 plus Tax and Hazardous waste. Also said that I was chargesd for 6 qt of oil. The spec in my manual says capacities for Engine Oil with filter for the 2.4L L4 Engine is 5 qt. So I went back in with my manual to find out why I was charged for 6 qts of oil when my vehicle only had a capacity of 5 qt. I was told I needed to talk to the service manager and I asked to talk with him. They said that he would be out when he check on the spec. When he did come out he told me that the car actually takes 5.5 qt of oil so they rounded it out to the 6 qt. Then he handed me a spec sheet (Document ID: 3745777) which is from Equinox, Terrain Service manual 9695836&pubSubSectionN... but it was for a 3.0L (LFW) and 3.6L (LFX, LFR, LFY and LLT) engines (6 qt.) and NOT for a 2.4L engine. So the real disappointment came when he said that he would give me the $2 cash to make up the difference. I declined the offer because with the coupon that I had it was a little more. I left after that. When I got home I checked previous invoices and they all said 5 qt. were used each time. The Service Advisor and Receptionist were both very nice and I didn't have an issue with them. Today I figured I would check my oil level and found the the level is over the fill level, I checked twice. My car had been sitting there for 6 hours so it should have been settled. Also it says on the coupon that "Top off All fluids" and my Windshield washer fluid wasn't topped off (can't see any). If it says that it is suppost to be done then it should be done. I'm a senior and veteran and when I get treated like I don't know what I'm talking about when I question something, I will just walk away and find someplace else to get my service done. Don't know who the Service Manager was. More